Great cruise until....

Allure of the Seas Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Reviews: 2
Helpful Votes: 14

Overall rating:

4.1 out of 5
Verified Review
Allure of the Seas

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: June 16, 2019

Ship: Allure of the Seas

Cabin type: Suite

Cabin number: 8254

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Really disappointed with the Captain’s decision as well as RCC’s greedy decision not to offer any credit for a future cruise :(

Embarkation

5 out of 5
Perfect

Ship experiences

Food and Dining

5 out of 5
Suite Lounge and Coastal Kitchen is the best with impeccable service and delightful food.

Onboard Activities

4 out of 5
Should have a water slide

Entertainment

5 out of 5
All shows were fabulous

Service and Staff

5 out of 5
Impeccable service wherever we went

Ship Quality

5 out of 5
We stayed in Grand Suite 8254 and it was a great location on the ship. We were satisfied with the size and condition of the room

Cabin / Stateroom

5 out of 5
We stayed in Grand Suite 8254 and it was a great location on the ship. We were satisfied with the size and condition of the room. Michael , our room attendant , was wonderful.

Ship tip

Splurge the extra money for a grand suite or above if you can.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5
Nothing special

Philipsburg, St. Maarten

5 out of 5
Very beautiful and almost totally recovered from the hurricane a couple of years ago.

San Juan, Puerto Rico

1 out of 5
Sucked because I don’t know how I missed that we would only be at this port until 1pm. We had to be back in ship by 12:30. There was no time to do anything but visit a few shops in the vicinity of the ship. We wanted to go to the beach but no time :(

Labadee (Cruise Line Private Island)

1 out of 5
Our whole trip was messed up after we left San Juan and sailed 4 hours towards Labadee. The Captain announced there was a medical emergency and we had to return to San Juan, which was the nearest hospital. Ok, we understand that and understood we would arrive later at Labadee than scheduled. But then an hour later, the Captain announced that we would not be going to Labadee bc we would arrive too late. WHAAAT?!! So what will we do to make up for missing the highlight of the whole trip? Nothing! The cruise line decided to do absolutely nothing and keep us on ship another day! Aren’t there things like medical helicopters to help get this poor soul to a hospital sooner?? At the very least, we could have stayed another day in San Juan since we had to return and park the ship—in RCC’s port, mind you. Why couldn’t we have been taken to Coco Cay since we sailed right passed it, AND by the 7th day the ship was barely moving along to stall time. After all that, RCC declined to give anyone a credit towards another future cruise to apologize and try to make it up to us. Every cruiser I spoke to in the ship was extremely disappointed with the captain’s decision and handling of it. Honestly, with many elderly people sailing on the ships, there’s always a chance of this kind of thing happening. So why aren’t they better prepared at making an alternative plan that pleases the cruisers. You can’t just take away a port, especially the highlight port of the cruise.

Disembarkation

5 out of 5
It was fine.
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