Very, Very Disappointed

Allure of the Seas Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall rating:

2.7 out of 5
Verified Review
Allure of the Seas

7 Night Western Caribbean (Miami Roundtrip)

Sail date: November 11, 2018

Ship: Allure of the Seas

Cabin number: 10721

Traveled as: Couple

Reviewed: 5 years ago

Review summary

I will make it simple....the girl who took care of our cabin and our two waiters are the only ones I would give 5 stars to. Cons: Understaffed, staff disengaged, manipulated into taking a beverage package and this was already in our package, and then was given two different stories when it came to canceling the package. Food was mediocre. Had to speak with the supervisors manager for the servers because the supervisor was openly berating the young servers who were trying to do their job. Did not even come close to the excellent experience we had with Celebrity where if you asked me to find a complaint, I wouldn’t be able to.

Embarkation

2 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Service and Staff

2 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

Do your homework before wasting your money

Ports of call

Miami, Florida

4 out of 5

Nassau, Bahamas

4 out of 5

Cozumel, Mexico

4 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

1 out of 5

Costa Maya (Mahahual), Mexico

4 out of 5

Disembarkation

3 out of 5
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