I say the disembarkation was terrible as it took us 2 hours to get through Customs (we are non-US residents). Not entirely Royal's fault, I know. But no-one was helpful, it was incredibly disorganized and just plain awful. My friend was suffering from a migraine and she thought she was going to pass out. A lot of pushy people in the queue. We will try to avoid Fort Lauderdale in future.
Embarkation
5 out of 5
Very easy. We arrived at the Port just before 11am and were on-board and at the pool bar at 11.15am
Ship experiences
Food and Dining
5 out of 5
Couldn't fault the food in the specialty restaurants, or at windjammer. We didn't eat in the main dining room. Service in the restaurants was first class.
Onboard Activities
5 out of 5
Plenty to do on such a big ship. Impossible to get bored. It was a lot of fun! Trivia, watching the flow rider, shows in aqua theater. Lots happening!
Entertainment
5 out of 5
Service and Staff
5 out of 5
We didn't have bad service anywhere on the ship. Everyone was friendly and helpful.
Ship Quality
5 out of 5
Very clean ship, layout was easy to navigate. Plenty of touch screens around if you are trying to find something.
Cabin / Stateroom
5 out of 5
Ship tip
150 Central Park was absolutely outstanding, we went there twice. Highly recommend it!
We caught a taxi to West End Village. Not as many shops there as I was expecting but there were plenty of bars and restaurants. Less tourists than the beach area at West Bay.
I wouldn't bother getting off the boat again if we went to Costa Maya, unless I did a tour to the ruins. We got a cab to Jaime's At Blue Reef (pre-booked months earlier). It was fine but nothing to write home about.
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