Amazing Ship, great ports, awesome weather, smooth sailing , just a few service issues

Allure of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

4.0 out of 5
Verified Review
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: June 05, 2016
Ship: Allure of the Seas
Cabin Type: Balcony
Cabin Number: 6314
Traveled As: Couple
Reviewed: 1 year ago

I would recommend this cruise to others. The ports and excursions and onboard activities were the highlights. There is room for improvement. Had several service issues, poor AC in balcony room, ship lost our bags til end of 1st day, fridge wasn't cool, room decorations were missing and delivery of room gifts out of order. had lots of issues, bad info, broken promises, poor follow through and I don't recommend to anyone using them. Both cruises had numerous issues, headaches, problems, unhelpful people and not worth the trouble. Loved the cruise overall.

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
AC issues, not as cool as it expected. Room cooler/fridge had to be replaced and shower drain main sounds all the time but has a great view! Very comfortable bed, no complimentary robes to wear like on carnival ships but clean rooms and bathroom always and nice balcony and furniture and tv!
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