Very nice cruise but poor service

Allure of the Seas Cruise Review to Europe - Western Mediterranean

Experience: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

3 out of 5
7 Night Western Mediterranean (Rome Roundtrip)
Sail Date: September 17, 2015
Ship: Allure of the Seas
Cabin Type: Balcony
Cabin Number: 6696
Traveled As: Singles/Friends
Reviewed: 2 years ago

The Allure of the Seas was an impressive cruise, very large, nicely decorated.  You do not even know that you are sailing at sea.  The space in the cabin was fair, considering that cruise cabins are small.  General bathrooms, restaurants, décor, atriums, gym, pool area, etc, were in excellent conditions.  My overall concern with the cruise experience was the dinning experience, the room service, the shops and the port of calls.  Food was average.  If you go to the general dinning room where the food is included, the service and the food quality is average.  My expectations were very high considering I made a few cruises several years ago.  This time considering Allure as the biggest ship, I was expecting a nice well dinning experience.  I can compare the food with TV dinner, or a fast food chain.  If you want to get the full dinning experience and quality you will have to pay around $30-$70.  The room service was average as well.  The maid did what they need to do, but I did not see them going above or beyond in order to get that extra tip.  The port of call where good, however, Barcelona and Palma de Mallorca which were two of the most beautiful one, we left pretty early, compared to Naples, which we left past 8pm.  Shore excursions with the cruise were very experience, and not worth it.  We took one in La Spezia, which was average.  The tour was to Cinque Terre.  It was a full day tour, which I think with 4 or 5 hours would have been enough.  We visited three of the towns that composed Cinque Terre, and by visiting one you get the whole picture of the rest.  Overall, the experience was way better because I made this cruise with several friends, but the cruise itself was OK.  We booked the rest of the tours by ourselves.  This is a good option if you do not like what the cruise offers.  There are plenty of "shore excursions" that people may book without the cruise line that will guarantee arrival at the cruise on time, and that are cheaper, and better.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5


5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
The space was OK for a cruise. I expected a little more space but it was fine. The bathroom was small. I expected more room considering we had a balcony cabin. The service was OK.

Ship Tip

Book your own tours without the cruise line. It will save money. If you want good food reserve and pay at least for 1 night in one of the restaurants. Mamma mia and OceanAria shows were excellent. Planet Earth show was bad.

5 out of 5
Book online tickets for Colisseum, Roman Forum and Palatine Hill. They are 13 euros and you can skip the lines. Vatican tour in the afternoon was an excellent shows. Again not with the cruise line.
5 out of 5
We booked a tour to Sorrento, but there was a fire on the roads and we could not make it. If you have not seen Capri, I will highly recommend a trip there instead of Sorrento. Pompeya is another good option.
5 out of 5
We made our own tours by visiting several Gaudi monuments. If you have not visited Barcelona I recommend to take a taxi and move by train in the city. You should not miss Parc Guel, Sagrada Familia, La Rambla and the Gothic area.
5 out of 5
The island is very beautiful and the old town was a nice surprise. We did not book any tour here.
3 out of 5
Aix en Province would be a good choice, or Chateau-neuf du Pope if you like wines and old villages. Marseille as a city is OK.
3 out of 5
Cinque Terre is over rated. If you can take another tour to Florence, I will recommend that instead of Cinque Terre.
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