Filip (customer service)
Allure of the Seas Cruise Review to Caribbean - Western
7 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail date: April 06, 2014
Ship: Allure of the Seas
Cabin type: Balcony
Cabin number: 8166
Traveled as: Large Group
Reviewed: 10 years ago
Review summary
I can't say enough good things about Filip helping us out on the cruise. My husband's luggage was left at another port by fault of the shuttle driver from Premier Parking. Filip helped us from the beginning and continuted helping. Setting my husband up with a tux and helping me find a dress (our formal wear was in his luggage). He helped with laundry and also let me make a phone call to the insurance for the cruise. Also he did track down Kevin's luggage and it was waiting for us in the port of Cozumel. The cruise it's self was great, a little big for me but the different areas were nice. The shows everynight were great.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
check out where you are first (forward or aft) before you venture anywhere
Ports of call
Ft. Lauderdale (Port Everglades), Florida
Labadee (Cruise Line Private Island)