Allure of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

4-6 cruises


Helpful Votes

5 out of 5

Filip (customer service)

Sail Date: April 06, 2014

Reviewed: 3 years ago

Traveled As: Large Group

Room Type: Balcony

I can't say enough good things about Filip helping us out on the cruise.  My husband's luggage was left at another port by fault of the shuttle driver from Premier Parking.  Filip helped us from the beginning and continuted helping.  Setting my husband up with a tux and helping me find a dress (our formal wear was in his luggage).  He helped with laundry and also let me make a phone call to the insurance for the cruise.  Also he did track down Kevin's luggage and it was waiting for us in the port of Cozumel.  The cruise it's self was great, a little big for me but the different areas were nice.  The shows everynight were great.

Ship Quality
Food and Dining
not a big variety
Cabin / Stateroom
Service and Staff
very friendly
great variety
Children's Programs
Onboard Activities
Destinations and Excursions


check out where you are first (forward or aft) before you venture anywhere

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