U.S. Cruise Reviews

The use of "washy washy, good for your tummy" to disburse Purell lotion to diners was both condescending to travelers and racial stereotyping at it's worst for the poor Asian woman who was forced to say it over and over at every meal, every day of the cruise. We hated going to the Windjammer to eat. The dining room service wasn't great either. We arrived on time, but waited 30 minutes for our order to be taken while the staff waited for others at our table to arrive, which most of them didn't bother. The 8 pm seating was nearly empty. It was over an hour before we got our food. Everything shut down during port visits on the ship, except bars and food. We were hoping to visit the shops when it was less crowded. Nope. Weather forced everyone inside the first day due to cold and wind and it was crowded everywhere. Not much better other days. Barely went over 68. Thick fog the whole first night led to hearing the fog horn blare every 5 to 7 minutes from the ship in warning to other vessels. We were in the front of the ship, so it was very loud, all night long. By the 4th day, the bathroom smelled so bad of sewer smell, we could hardly stand to use it. The ship was showing it's age with rust, ratty carpets and smell, but was clean as possible for it's age. We grew tired of the trivia games and kareoke very quickly. Finally, get the beverage package at least, but recommend the food package as well, as the outlining restaurants had the best food and service. First time on Royal C. and sadly, we weren't impressed.

Dinning room service seems to have been cut back. Appeared to have been short handed. (Looks like a corporate decision.) Service did improve as the cruise went on. Apparently there are limits on heating and cooling cabin set points which I do not consider reasonable when on vacation. (Again, looks like a corporate decision.) Lowest cooling limit was 71.5. Wanted lower for sleeping in interior room.

We chose this cruise because we were having a reunion of 7 women who grew up together in Zimbabwe, Africa and are now scattered across Canada and US. Since some were from So. Cal and Phoenix and two from Vancouver area it served us well to do a one-way from L.A. to Vancouver and each only had to fly one way. Weather was bad with gale force winds so ship was rocky and little activity around the pools and decks which made the inside areas seem more crowded. Fortunately we brought cards and lots of memories and stories to share so we were able to make our own entertainment but had a hard time finding appropriate places to sit together that weren't crowded & noisy. On day 2 we discovered that we could take a back table in a restaurant in between meals to visit and play cards without disturbing others or being disturbed. Our one day at port was in Victoria, BC and we rented a van to visit the Butchart Gardens and had a lovely day there with beautiful weather and exquisite gardens. The cruise met our particular purposes and needs but it would have been disappointing if I was on a family vacation with different expectations.

I had reservations for the spa for a mani pedi and they called me the first night and said we have openings, if you come to night we will give you a free leg massage. that sounded great and i went. some how in they changed the service and i got a much more expensive service and was charged $50 more then the orighinal requested servcie. left a negative feeling for the entiere trip when i saw the billing.

This was an okay cruise. The food wasn’t amazing, the ship was nice. I went to celebrate turning 40. I don’t think I will go on another Princess cruise until I’m 70. They are a nice line, don’t get me wrong. I feel like they cater to the very older crowd. The live music was even older music. I love to dance, but I couldn’t because the music being played. If you are young, don’t cruise on this line. If you have kids, turn away now, I’m so glad I didn’t bring my kids on this trip... they would have been sooo bored. There were 2 staff that were more than rude, I never said anything to anyone, because I knew I wouldn’t have to see them for the duration of our trip. Hope this helps you decide!

Got on the ship in Seattle great weather that day warm and sunny in Seattle. Next stop Victoria nice day there ,next day Vancouver , took the Sea Bus to North Vancouver .

This was a test run for my husband because he had not been on a cruise before. It was a positive experience and he is planning to do more!

This is my second time on princess and the food was just okay. Not sure if I would sail w them again. Lobster was over cooked and salty. My husband had a late dinner in buffet one evening and said the food was a tad better there than the MDR. We enjoyed the ports on this cruise and had fun but need to think about coming back w princess because of the food quality.

If the weather had been better the ship would have been better. Lots of things about it were good but there was no wow factor. The staff, especially Willi the room steward were all very helpful.

Our top five bests for the Star International cafe lattes and breakfast sandwich Dining room wonderful food and service Larry Morgan trio and dancing Skywalkers lounge for sail away Comfortable rooms- beds and linens.

Way better than I thought it would be. Lots of fun things to do and a wonderful selection of tasty food.

A very brief three day getaway cruise. Third time on the Ruby and I still think the staff is great despite lots of new faces this time around. Look for Maria who works in Club Fusion and Adagio, a sweetheart from Ukraine.

This trip was in a Suite, chosen because being a repositioning trip and only three nights it was cheap (plus it gave us the 2 cruises we needed for Elite). That caveat given, the cruise was a laid back one and we did not do many of the things we thought of doing. Weather was overcast and cold with a moderate sea so we had some movement, especially in the back. For comparison, our Suite had a jerky type of and larger roll/pitch compared to the Thermal suite which had a gentle soothing roll and light pitch. The suite motion was not bad, just not as nice and I did slept well. Club Class dining is the way to go if you can afford it, especially for breakfast. Entertainment was sparse, but then again we expected that on this trip. As noted before, this ship is getting old, I hope they do some fixing up before our next trip on her next March. Due to the weather, more people stayed inside which loaded up various things like the Thermal Suite. Would I do it again? Maybe, but I want a longer trip to get in the groove so maybe as a back to back (Jones Act ruined that this time). Liked Fuch, good music. Phil Tag was an interesting comedian, Acoustic Rush Duo was mixed (which is good for everyone) violin/guitar music that we enjoyed several times. Did not do much, just was too lazy.

Great getaway - you can hardly afford to stay home!

Suffice to say the Westerdam cruise was a great experience. I am writing this to hopefully advise you not to book cabin 1088 or any other cabin in the vicinity. Here are two reasons why: (1) The stabilizers are under this cabin and are used constantly while cruising and you will feel the vibrations and very loud noise as they are employed an deployed through out the night. (2) The kitchen is somewhere directly above and you will hear large carts being moved back and forth during the cruise. FORWARNED.....you will not get any sleep....

Overall we enjoyed the experience but would consider other cruise lines before booking another Princess Cruise.

We had to spend hours of our vacation time to resolve an issue. Customer Service at front desk unwilling to assist with resolving our issue. several attempts to speak with a supervisor were fruitful. Finally engaged with the Manager on last day of the cruise who was very sympathetic and offered compensation. I do not fell that I came back New at all.

Overall the cruise was okay. We have been on several cruises to compare our experience.

We never got to go as the ship broke down and had to be dry docked

Disappointed but looking forward to next cruise with Radiance in 2020