River Cruises - Europe Cruise Reviews

The boat and cabin OK. Staff rather abrupt, probably as it was at the end of their 8 month contract and they could not wait to finish. Food nothing special and very limited wines with the evening meals. Liked the places visited very much and the other passengers were a good mix. As a single person no effort made to help me at meals etc and would certainly not recommend to singles.

What a great way to see northern France and especially Normandy. I would have liked to spend more time there and in Paris but with all there is to see I don't know how you could do it in a week. All the amenities on the boat were top notch except for the internet, possibly Viking could have hard wire connection when in port and satellite when cruising. The staff was excellent! 

The venue, going from Amsterdam to Basel down the Rhine River was beautiful.  The cruise and it's excursions we're well run.   The meals were good and the entertainment was OK. We enjoyed the people we met - it seemed to be a younger group of folks from similar backgrounds as ourselves.   I would recommend Amawaterways to others if they want to go on a river cruise versus some of the other options that are available.

Great food, helpful crew, well kept ship. My only suggestion is to hand out up to date city maps. I  like to use trams, trolleys, and subways to see cities. several did no have the latest public transits, so be sure to get the latest on the Internet or major transmit hubs. 

I liked the way they took such good care of us, seemed to always be there to help.

Everything was first cabin, rooms, food, and service!

They should have a small coin op laundry for the guests that want to do their own!

This is our 4th Viking Riverboat Cruise, and this one did not disappoint us!  Portugal is a beautiful country!  Put on some comfy walking shoes and go w/ the flow!

Wide, spacious cabins, public rooms. Great freshly cooked food and personalized services. Most variety of complimentary tours on new coaches that carry Nespresso machine. Free drinks including alcohol throughout the voyage. Nespresso in cabin. High-tech iPad used in room to control everything, including service request to personal butler...24 hours. Automated toilet seats. Mozart even offer a free meal with 1 star Michelin either in Budapest or Vienna.  There's also a private tour of The Belvedere with classical music concert for just Mozart guests.  Crystal Mozart sets a new high standard in the river cruise industry...that's for certain!

AmaWaterways is a first class cruise company with beautiful modern ships, excellent service, and great itineraries. While I think the Danube River trip had more interesting ports, the Rhine River was outstanding as well, particularly if you are into wines.  One of the nice benefits of Ama is that they have bikes on board that you can use while you are docked, and there are fantastic bike paths directly next to the river. Some of the rooms are a little tight, so I would recommend upgrading to a balcony room which has extra space. Free Wi-Fi on the ship is also nice for keeping up on work and/or communicating with family and friends as you sail. I would definitely sail with them again.

This was our first River Cruise and our honeymoon.  Viking took care of every detail - they thought of things we hadn't even considered (but that's what they do all day)!  The meals were like a 5Star Restaurant every night.  The Viking cruise director recommended places to eat & drink in the towns and even gave you warnings of tourist traps to steer clear.  I can't say enough about how wonderful the trip was....the only recommendation I would give Viking is that they need to provide accommodations for more active seniors like bicycles or walking tours - not everyone is 80 or can't walk too far, especially after all those wonderful meals!

This was our first viking cruise and it was wonderful. Really appreciated the little  touches, such as when returning to the boat from an excursion, they handed out hand towels soaked in lemon grass, or had chocolate covered strawberries. The crew were amazing. They were helpful and extremely friendly. The food was great and the variety amazing. The program director was knowledgeable, and funny. We loved this cruise and have already planned another viking cruise. I promise you, you will not be disappointed booking this cruise.

The overall experience was impressive. This tour offered an educational and historical account of Joan d'Arc, the D-Day landing, Impressionist Artist Claude Monet, French architecture, Louis XIV, Napoleon and other rulers, and provided an easy and delightful tour of Paris and its cultural and famous landmarks. A great value for the money.

My husband and I purchased 1st airline class tickets to/from France as part of a cruise package through the Bordeaux Region of France.  We were told that if we got the insurance, the complete trip would be refunded if events occurred which would not permit us to take/complete the trip.  We made payment in advance for the complete trip including airline tickets and travel insurance from TripMate.  We initiated the trip as scheduled;  unknowingly, I lost my passport in the Atlanta airport and was consequently unable to take connecting flight to France.  We notified Viking right away and were: told don't worry you have the insurance, you'll be fully reimbursed.  We submitted the paperwork and were told by TripMate, you are only covered for land and water transportation, not air so that is all we will reimburse.  We paid Viking 6K for the air portion of the trip and they refused to reimburse for that.  This was dishonorable because their agents told us when we purchased the package that the insurance would cover everything and subsequently, when we reported the loss of the passport that we would get a full refund.  I've attempted several times to get help from Viking's customer assistance staff but was told it was my fault, consequently they won't pay.  When attempting to speak to supervisors, I was told we are independent adjusters and don't have a supervisor.  This is poor customer relations and of course, results in our not ever using this cruise company again.  Everyone should beware of them.

did not feel the cruise was as advertised.....most of the ports were not right in the center of old towns and we needed to take buses. There was not enough time to spend in ports. Felt very restricted and the was minimal activity to do on the boat as compared with an ocean trip. 

The small ship, the big room with the large window made it a very relaxing trip.  Everything was organized in an upbeat, peaceful way.  Nothing was stressful.  Several people in our group experienced a bit of respiratory illness and did not feel like going to dinner on some nights.  We notified the staff and they took a tray of food to these people in their rooms.  This was sooo helpful. We were really impressed by their willingness to accommodate.

We sailed from Amsterdam to Basel in the end of May! It was a very nice and relaxing vacation. We stayed for 2 days in Amsterdam before cruise. And I recommend it highly. Not only because Amsterdam is such lovely and very different city. But it also helps you to get over your jet lag, that is, of course, lf you fly from US. The ship is great, very clean, contemporary interior design, done in pastel pleasing colors. State rooms are tiny, but very comfortable. Service is impeccable, the cru is wonderful, just terrific people, everyone of them. Soooo pleasant and extremely accomodating, it looks like they absolutely love what they do. FOOD! Food is fantastic! Breakfast, lunch and dinner. Coffee and little baked snacks are always available for you in a lobby. We enjoyed all inclusive excursion, and took 2 optional, Mercedes Benz factory (Phenomenal!!!) and Town of Colmar(Magic). The only thing I object is the timing of the excursions. Much much too early! And the ship most of the time does not live until very late. To me, that was the only detrimental point. At night, after dinner in a lounge, it is very nice to relax, have a drink, listen to the music and dance a little. You don't feel like going to bed early. Getting up in the morning at 7 am is not my ideal vacation. Of course we did and went to see every beautiful place, I think we have not gotten more then 5, 6 hours of sleep. This is the only thing I would change.  If it were up to me. In Basel we also stayed for 2 days, and it is good idea too. We were there before, but to come such a long way, it seemed not right to go home straight from the ship. Altogether it was very enjoyable trip. I am sure you,ll love it just like we did!

wonderful time with really nice people, great boat with perfect service and delicious food. Tours were interesting and well done. Cruise director was always available and took good care of every detail. Entertainment was  fun and perfect after a busy day. Many wonderful memories of an awesome river cruise.

This was our first time on a Viking Cruise and we were very impressed with it.  So much so, that we are planning on doing another cruise with Viking in the future.

The boat was very comfortable, pristine and well equipped.  The crew and staff were wonderful, attentive, polite and accommodating.  Cruising along the Rhine was captivating and we enjoyed all the wonderful castles and towns we passed along the way.  This was truly a memorable experience for us.

The views throughout the cruise were great. Smooth sailing.  Superb service and clean ship and staterooms. Staterooms very comfortable.  Enjoyed the view from the room.  Excursions were well planned and appropriately described as to how strenuous the activities would be.    Would have enjoyed additional time in some cities and post excursions.

We arrived near the ship and immediatly 2 men took our bags. We were received at reception and in our room with in 10 minutes with luggage. Quite a different experiance from ocean liners.

The service, food and tours were all first rate. We enjoyend meeting some very nice people and had a great, memorable time.

The boat, tour guides, and especially the staff are excellent...

The weather turned out horrible, sun, wind, hail, freezing rain even some light snow, and that was all in one day... The weather finally turned nice the last couple of days.  Keukenhof Gardens are well worth the trip, however some of the other stops are not that interesting, and required to much walking...

Unfortunately this was not my favorite Viking trip...