Europe Cruise Reviews

The captain canceled three out of six ports because of weather which ruined the cruise. I didn’t pay a lot of money to sit on a ship. I wanted to see the destinations advertised. I would have been a lot happier if Norwegian would have offered to refund or at least give us a large credit on another cruise. But since I won’t cruise with them again I would prefer a 50% cash refund.

Horrible cruise. Made it to only two ports, Estonia and St. Petersburg. Horrible ships captain, horrible rude staff, everyone was unhappy which made for a depressing experience . Everyone had to scramble to make new arrangements since ports were cancelled and everyone lost money and cringed every time the captain made his daily announcement. When the captain didn’t his Q&A the questions were directed at his choices in navigation (which was to sit still) and why the ports were cancelled (they could’ve easily changed the itinerary and moved the ports) it was really bad when he would move on to another person when he didn’t like a question so the next person would ask the same question and he’s refuse to answer and everyone got upset because basically he didn’t care that he didn’t have to cancel he just chose to arbitrarily and only because corporate made him go, he actually went to Russia or else that would’ve been missed too. Worst cruise ever EVER!! Oh also NCL is notorious for not giving a care if they cancel a port. They make their money either way.

It's disappointing that there were so many days without any ports, having lost three of the five ports. Instead of taking one day at sea at the end of the cruise, it was two days at sea. No explanation, beside weather conditions, was provided. Ship cruising speed was greatly reduced to fill the two days. A knowledgeable passenger (his father was a sea captain) said the ship could have been going faster, which would have allowed a stop at Finland. I guess we will never know the logic behind the decisions (e.g. why St. Petersburg wasn't changed to one day instead of two so that we could have gone to another port).

I will tell my family & friends I had a great time

My family and I had a great time on the ship and the ports that we visited. Very helpful and attentive staff on board the Norwegian Epic, good food and something for everyone to do.

I never been to Europe before and this was a great day for us to explore.

Everything about this cruise was great. The entertainment was over the top. Hiro,ice show and Hairspray were unbelievable productions. Very happy with the whole experience.

This was a trip of a lifetime. Everything was great. My only criticism is that we could have used more time in each port. You really do need to book tours because there is very little to see in any of the actual ports. The ports themselves are mainly industrial.

Excellent cruise with very good meals and friendly staff

Amazing ship. Wonderful staff. Fantastic food.

My husband and I had written off cruises based on our past experiences of feeling nickled & dimes to death, but with Crystal Cruises, it truly is all inclusive and the service is excellent! We were also impressed with the food on our cruise. We were very impressed with the overall experience and will likely be cruising with them again in the future!

Not up to Norwegian standards. Visited only 2 of 5 scheduled ports due to weather, although other ships were going to same ports. Had lifeboat drill during lunchtime hours and closed all restaurants. Only 2 opened after drill. Took 45 minutes to be seated Went 5 days with no coffee in staterooms because not enough was ordered. Had to go to Guest Services 6 times to receive on board credit that was due. Much misinformation given by Guest Services. Lost 77 minutes of internet minutes due to their error and Internet manager refused to give them to us. They deactivated numerous room key cards during the cruise, including ours. Long line at Guest Services to get new keys. The management of this ship needs to be reviewed by NCL.

It was a nice relaxing cruise, but nothing special. I had heard the Canary Islands was a popular vacation spot for Europeans, so I always thought of it as being very nice. However, I live close to the Caribbean and it cannot compare.

A truly fantastic experience. Our itinerary changed slightly due to weather, but the substitute ports were wonderful. I can't think of a better way to see the Greek islands than by cruise. The ship and crew were amazing. Everything was first rate. Both the Azamazing Evenings event and the White Nights party were so much fun. I can't wait to get on board another Azamara cruise.

We ( my cousin and I) had a fabulous time. The staff of the cruise were very friendly and helpful. Our dinner was great. Voltaire our waiter and his assistant were entertaining. Our cabin steward was friendly. Our cabin was always immaculate. The entailment hosts were wonderful. The staff in general were great. Met new friends. Cruise Excursion were great. We were satisfied. 5 stars!!

Goodstaff:Victor,Estefan(waiters),medo(room),Roselle,George,John,princess,fremi,virgilio,Roel,crisanto,Julio’s,fremi(all Philippines staff)Alvarado (head waiter), Elvis(😃best ent.director

Entertainment was lacking in pizza each night last years cruise was 50 times better

Great Iberian Passage cruise, friendly and helpful staff, highly recommended

The itinerary and on-board experiences were excellent! Didn't care for being "nickel-and-dimed" for certain items that are included in the cost of a Carnival Cruise (i.e., WATER). I would rather have bottled water as a "thank you for your patronage" perk than a bottle of Merlot that was barely palatable.

The captain crashed the ship into a dock. Weather prevented us from vistIng Sorento. Miserable conservative clientele who cast an air of pointless formality. Silly dress code. Old ship. Old technology. Imagineless decor.