Europe Cruise Reviews

What a disappointment. A tired ship with unenthusiastic crew who was more interested in upselling than providing service. Many things didn’t work and food was barely edible. $37.50 per day for a non-alcoholic drink package seems a bit pretentious as do $8 draft beers but people pay it I guess.

We boarded in Civativecchia, Italy and after boarding, found out that the ship's app didn't work for us. This seemed to be due to a scheduling overlap as we joined in the middle of a scheduled cruise itinerary and ours wasn't separately called out on the system. Without the app it subtracted time from our trip to manage the administrative items the app would handle. This meant standing in the long customer service lines to re-schedule shows, meals, excursions. We didn't get certain boarding items due to joining the cruise mid-week. For my first cruise, it seemed like we were outside the normal process and fun.

Good cruise, but we found the passengers were a bit older than we expected. Not many kids on this cruise for our daughter to interact with. Scottish ports were our favorites. Ireland was great scenery, but the Royal excursion tour guides were not very good.

Great ship, great itinerary, poor customer service, undertrained or overworked staff. No encouragement or enforcement of Covid protocol or social distancing. We were all piled up in Theater for long periods waiting for excursions

Wonderful Mediterranean cruise. Beautiful layout, except the staterooms.

Buffet closes too early. Europeans eat late. We’re on a cruise in Europe. One all aboard was at 8 and buffet closes at 9:30. Doesn’t give you time to change clothes.

We couldn’t ask for more. We truly loved every minute onboard the EPIC.

Overall it was an nice cruise , great getaway. Would recommend to everyone.

Cannot add to all that was described above. A cruise that did not disappoint at any point.

Our entire trip was so beautiful and memorable. I would recommend this trip to anyone.

A great first cruise, and smart way to visit the Greek islands. My only advice is mind your gratuities which were added even though they were "included" with our pricing.

Overall this was a great experience. Ee thought this was the nicer Odyssey of the Seas, but it wasn’t the Flagship kind (with all the bells and whistles). Though it was a beautiful ship, we were expecting the water slides and the Central Park. But this cruise made our vacation worth it in many ways. I would recommend it.

Drink package was too expensive, especially when the RC will force you to buy a package for everyone in the cabin. I was travel with my mother and she doesn’t drink much.

Great ship, great friends and great ports. What more could you ask for?

The ports were outstanding! Saw everything we have dreamed of seeing. Long tour days accomplished this. The ship is a destination in itself. 7000 passengers but felt like less people than on other ships! This was our 29th cruise and we all feel that is was the best itinerary and ship out of all of them!

The only thing I would criticize is the availability of more restaurants being opened later. After coming back from Santorini, the only option for food was pizza. They should have the buffet opened past their usual time since people will be coming back to the ship late and will be hungry.

We thoroughly enjoyed this cruise- ship, itinerary, and entertainment. Had not cruised in 5 years and felt comfortable with the extra measures of washing and sanitizing stations throughout the ship.

Overall the cruise was good. My son caught a bug (not Covid) while on the boat. The medical team didn’t do too much to help him. He was completely dehydrated. All we were given were anti nausea pills and Powerade.

Great cruise except for the ship mask mandate. Islands were amazing. Service was great.

Rotterdam is a beautiful new ship with lots of amenities and is very comfortable. I especially enjoyed the fresh flowers and art throughout the public areas. Norway is a beautiful country best experienced by boat!