Europe - Eastern Mediterranean Cruise Reviews

It was our first cruise. We had a fantastic time. Booking another for next year. Couldn't fault anything about ship, staff

We had an amazing time very friendly staff always willing to help if needed beautiful clean ship with good food cattering for all needs, plenty to do for all ages definitely be going again

Great until woman went overboard and the whole ship was caused a big inconvenience. Time we were told will arrive was not correct after many reboooked plans and still further delays to cause more Tyrion interruptions $$$$$

The overall cruise was good. It was very hot and humid. The food good. Now because we had a person "fall/jump" overboard on the last night, that was the true test of how the ships crew did. This was an epic fail for the passengers who were impacted by this. There was little assistance to helping people make other arrangements with hotel and flights. There were very few phones to use to try to call out, and many people were not able to call. They also charged $5.00 minute. Gave 15 minutes free wi fi, but took longer to get into website. They offered no compensation of additional expenses. So hopefully they will train crew better in assisting frazzled guests.

Someone jumped overboard and our return to port was approximately 8 hours late. The Cruiseline set up a small bank of computers to use in a room to make travel and hotel changes, and only gave 15 minutes of internet time to those using their own computers. Phone communication was "iffy" at best. Some could get connected but most couldn't. Wifi connectability and speed were "very poor" at best, and cost too high.

Good ship, nice and clean, only downside was they put films on when in port instead of a sailing day

The only think that I didn't like is when you buy for ships shops you have to add tax. It's tey only one that do it I have been 11 times on cruise ship and they never add tax

The Seaview is a large ship really nice. It lacked entertainment at night. Only went to one show which was poor. But overall very enjoyable cruise

Interesting ports of call (although excursions started way earlier than I had expected (6:45 was not unusual!)), fabulous staff and entertainment. If you go during the summer, expect temperatures in the high 90's so take plenty of water, and maybe a water bottle strap, and have a few Euro coins with you as the public restrooms charge. I wished I had done my own exploring in Olympia rather than the excursion. The guide had to rush through some parts to stay on the schedule that I wanted to see more, and spent time in other parts that I didn't find interesting. The excursion in Kotor took us through a series of 25 switchbacks that made me nauseous, so again, I wished I had explored on my own. The activities staff had a good number of activities but not all were well attended, not sure why. The entertainment was top notch! I would recommend this cruise itinerary!

We really had an excellent time as a family spending time together. There wasn't too much to do at each port. The ports were beautiful and some people may be able to find many activities that they enjoy. Some might enjoy looking at old forts and churches. We enjoyed how beautiful and unique each port was.

Me and my family love everything about the cruise my son say you need another pool table

the ship, while it was beautiful, it was cut in half. the lift took you to deck 5 but you needed to be on 7 to walk along the ship to get to the top levels. the food was beautiful, the chefs do an amazing job and the waiters are faultless. our cabin steward was very good he was polite and efficient. the cabin was always immacculate. the tipping was annoying, it was too expensive and you can never tell who gets the money, we opted out of the gratuity and decidede to tip who we wanted too.

Overall, it was a good cruise. Main reason we chose it was because of the port destinations. All destinations were good and worth calling to. Good choice of excursions also, if quite expensive to do some of the cruiseline-excursions. With regards to the ship, it was quite nice, with good outdoor pool area. Staff were friendly and always smiling. The only exception is the Guest Services-Reception staff who are quite bad and fail to resolve some very simple issues. Always a large queue to speak to them which doesn't help your frustration. If I was to go on another cruise, the one thing that would stop me booking with MSC again is the quality of the food. It was unacceptable in my opinion and I'm not a fussy eater, quite the opposite. Most nights the food was barely edible, while every night I couldn't help think I could do a better job. A school canteen would have nicer food. Apart from the food, the cruise was quite good and I enjoyed it.

The cruise is really for the younger crowd as it has a lot of beach visits on the islands not much in the way of towns more like small villages

This was my first MSC cruise experience. It was ok. It was affordable and family friendly so no major complaints. I will just state the comparisons I noticed (and remember) to my other cruises in this summary. One difference is the cruise card activation stations, that's new to me and they were smaller than I had imagined or perhaps seen on a video clip. Another difference is there is only one beverage service at main dining and no coffee to eat with dessert (after dinner). When I asked for a second drink, it was with a bit of pushback but I persisted. I did not purchase a beverage package since I'm a travel agent and took advantage of a promotion for included beverages as a promotion. A waitress at one of their bars told us if they didn't want to get us another drink, get their name and let them know. Overall, the staff just seems new. They don't seem to know much about cruising. The ones I asked stated they had about 2 more months on their 10-month contract and I would think after 8 months, they would get the hang of it. The dining staff had a clear head waiter and assistant but the assistant wasn't prioritizing our drinks and helping the main waiter with our food; it was more brown-nosing. For example, on RCCL I am use to my table being manicured throughout dinner. I took a photo of my un-manicured table (see below). This happened once at a lunch dining. One of the elevators mid-ship did not go on the 8th floor, my floor. So we would ride up to 9 and walk down to 8 but this was only a few times so not a huge deal. The spray park would close with windy weather, but I had to seek out the lifeguards under the tarp of the hot tubs to ask why. They never walked around or paid very close attention to guests in the water/pool area. Their lounge chairs are awesome as you can fold them over your face so as not to get sun in your eyes. This was quite a lovely feature! The baby club had posted times with a side note that times could change at any time. When it did cancel, they didn't update the door, we just waited outside 20 minutes and realized they weren't going to be showing up. The baby club was only 1 hour and with the registration only 1 employee, you maybe got 40 minutes before you needed to head back for pick up. They have a pager they give to parents and they page you if the child isn't adjusting or they need you to come back so that is a nice feature. The kids under age 12 receive an identifying bracelet via barcode at embarkation; another nice feature. Some of the staff also had pagers, like our housekeeper, Luc. He was great, but once he found out I spoke his native language, his English got worse; how convenient. :) The Internet is not unlimited like RCCL. And if you don't buy more BEFORE it runs out, the price quadruples so buy it before it ends. Guest services told me to buy it once it ends, big mistake and lesson learned. The spa was quite pushy. My mom took advantage of a massage and a hairdo on day 2 and by day 3 or 4 they were offering discounts on spa services. Now, I understand why they were so pushy. Hold off and get a deal if you're interested in the spa. It's very European, the food, the people so go with it. There is a presence of prepubescent girls topless and topless tanning. This doesn't bother me, but it may some so be aware. Although storage was fully adequate for us, we learned of additional storage in the room (shelves behind the mirror over the desk, including the safe). It was on an angle, don't know why we didn't think to look behind the mirror. There was also a shelf above the mini-bar that my toddler discovered about day 4 or 5. It was on her level, so she used it. I did have an issue with the photo shop. They have a no return policy unless a defect. I had a defect and they said that they would just reprint. So it's actually a no return policy. What makes me comment on this is that when I pointed it out to the manager, he became clearly upset with me and threw the reprint pictures at me in front of my daughter and elderly mom. Guest services had no interest in my complaint either. But this incident involved 2 employees (photo manager and senior guest service rep, both of Italy), so I won't let it deter my entire viewpoint of MSC. As far as the status match on the voyager program, it's great but I didn't notice any special treatment and most of the staff didn't know what it was really. I was a Silver member on this cruise and I met up with a Black member with his family and there was really no difference, maybe aside from embarkation. I just expected it to be a bit different. But I will try a different class of ship by MSC before I make a decision on the brand. My next MSC ships are Poesia then Meraviglia and Grandiosa. After 4 MSCs, I will know if I can continue cruising with them but so far so good!

It was our first cruise and we were very satisfied about this trip. The staff was excellent. The logistic activities were under control and compliments to the management

10/10 to the members of staff mentioned. Maria, Jose Melvin and Beatriz. Thank you for an amazing experience

The ship was nice, just old and the crew was mostly great. Main dining room was excellent with great service. Schooner, shall we dance bars had great bartenders. Martin class was great

The cruise was a beautiful experience for the entire family and friends' group

My wife was a little nervous before our trip. We had never cruised with Norwegian before and only read the reviews. After the first day and a half my wife was saying this was the best cruise yet! And I would have to agree. From the staff, to our room, to the food, and the entertainment. Top notch and well done!!!