Coastal - West Coast Cruise Reviews

The Ruby is a huge ship, but well laid out with plenty of elevators.  The buffets are large enough that there were never any lines.  I liked the idea that between the dining rooms, the buffet and the "alternative" spots like the pizzeria, International cafe, and the grill, you never had to miss, or wait for a meal.

"Share" the extra cost dining room is gorgeous.  Didn't have time to dine there, but the menu looked interesting.

There are so many pools,  I have never been on a ship with so many pools.  The gym is huge, but on this cruise it always seemed busy when I went there.

Princess has the most comfortable beds in this cruise segment, and much better than than NCL, and Carnival.

I was surprised at the quality of the food.  Princess does focus on desserts and sweets, so if you like them, they are available all day long somewhere.  The pizza is first class.  I don't drink coffee, and it was nice that in room service they dedicate vacuum pots for just hot water, so you don't end up with coffee scented tea.  There were specialty items like blue cheese, smoked salmon, etc available.  Not every day, but they did appear a couple of times.

Finally, the Internet, on this ship, on this trip was the fastest I have EVER experienced on a ship.  It was as fast as my connection at home.  It might slow down when everyone is online, but when I was there, in the Internet office, it was plenty fast.

The cruise director and show hosts, Mario and Jorge, were great. They made silly events and games entertaining, albeit cheesy. The food was very mediocre, even in the dining room. Our favorite meal ending up being the turkey club from room service. For an all-you-can-eat service we were not expecting exceptional quality, but still found it to be a bit below par.

Emer Drill info inconsistent between crusie card,cabin door,brochure-NOT ACCEPTABLE."Hot" foods in buffet and ChinChin was ALWAYS lukewarm at best. Replacements were the same.Safe deposit box was on top shelf-couldn't reach it or see in it.NextCruise staff was not informative-only read from screen-no addl perspective.This staff is not needed-just provided computer screen to guests.No disembark info in cabin-or on TV.When not rec'd,required to ask Guest Svcs on last day.Stmt ONLY avail thru Guest Svcs-another line to stand in.

The cruise was really great!  Our cabin had an ideal location, close to things we liked to do.  Staff were all very nice.  We enjoyed the church service/Bible study that was offered several days. Ports were all fun.  Onboard shops were closed the entire last day of the cruise, which was disappointing. Shows, entertainment, and guest lecturer were all great as well.

This was my wife's and I first cruise together, I had sailed before on the NCL Star.

Everything went smooth and relaxing. 

The mini suite was great and the ships  crew was very friendly and attentive.

The food at the ships restaurants was great and so was the food at the main dinning buffet. Plenty of choices and everything was fresh.

The Spa was very nice. Shows at the theater were entertaining.

Overall, typical great NCL. service and quality.

It was our first cruise experience and we loved it thank you almost every detailed was included in the cruise and we everyone could find something to do and enjoy

but one thing was missing ! A prayer room for Moslems for saying everyday prayers! The cabin was small and hard to find the Quibble 

rusty balcony, sink slow drain, unorganized buffet. list goes on.  

people who are loyal to Princess complained about condition.  

Crew was not engaged with the passenger.  Seemed to do enough to get by.

the dining staff was excellent -personable and went the extra mile to please.

We felt like it was the last cruise for the crew and ready to go home for vacation.

The entertainment was great.

Excellent cruise to the west coast.  The ports were all excellent.  San Francisco was both beautiful and fun.  Nice options in both the city and excursions.  Astoria, Oregon was beautiful, simple and relaxing.  Victoria was an even better port with beauty, nature, and a great city.  Superb whale watching.  Vancouver is as beautiful as it gets.  The boat was so-so: food was sub-par (except for the crab pot); the ride was rocky (not terrible) although the weather and seas were reasonably calm, the activities were great (wine tasting was great), and the ship facilities were nice, including the room. 

This cruise was my wife and I's honeymoon and it was the perfect choice. It was the perfect balance of available entertainment and adventure with plenty of relaxation. It was definitely a perk to have room service included in the price of the tickets, so you don't have to pay again each time you use it while on the ship. 

The majority of the service staff are very, very helpful.  Interestingly, the front desk staff were not as friendly or helpful.  We enjoyed all of the onboard entertainment and the food was very good.

I ordered the unlimited soft drink and mocktail package for my boyfriend and he thoroughly enjoyed it.

I would definitely recommend this cruise to anyone who enjoys cruising, but not the stress of having to make arrangements to go out of country.

Overall the expectations were met...the ship seams a little dated and the creaking was a little loud along with a few leaks hear and there causing a little angst for first time cruisers. Two foot waves in the pool didn't help the situation. It would have been nice to have been warned of the rough seas. Otherwise the staff was great for the most part only one or two missed the mark.

Crews and food server were courteous and nice except one server  from the fine dining that was a bit rude but over all it was another good experience.

People in the shore excursions are also great, had a very smooth tours.

I had prearranged certain requirements, and was promised that I could get a pitcher of water for the medications I take in the morning and evening.  They told me that it wouldn't be a problem, however once on the ship no one was able to assist me, not the cabin steward, or room service, or even the manager at the front desk.  I could not believe the lack of customer service for a cheap picture of water so I could take my medications.   Our cabin was lovely but the furnishing were outdated, the sofa bed looked like it was 20 years old.  The cabin steward was nice, but I never found any towel arrangement's and I was in a mini-suite.

Lastly, and worst of all the cruise ship appears to put my luggage out where people can walk away with it, and I've been on 10 cruises in the past and never experienced a problem, but this time someone apparently walked off with my main suitcase.  The ship had 2 formal nights on a week-long cruise, I actually hate dressing up when on vacation, but I did nevertheless.  I had my formal accessories, dress shoes, ties, belts cover-buns plus specialty items that I like to wear like nautical themed pieces, all lost with my luggage, some items can't be replaced, but the cruise ship will only pay out a maximum of $250 for lost luggage.  That barely pays for the suitcase, my dress shoes alone are worth that amount.  This was my worse cruise experience ever, and may have me rethinking if I will ever go on another one.   I used to rave and promote cruising to my friends, however I don't think I'll be doing any promoting of my last cruise experience, even-though it was based out of San Francisco and it required no plane ride for me.

They have a few more days to find my lost luggage, but I kind of doubt that it will ever be found, UGH!     

There were plenty of things to do aboard ship. We understand that the cancellation of the Victoria port of call was beyond anyone's control. The crew members we came in contact with were all outstanding.

We enjoyed our cruise. The weather was rough which added to the adventure for us.  We were disappointed thath the ship did not stop in Victoria due to the weather,  but we still enjoyed the trip greatly.   My wife and I used several of the educational classes/presentations and enjoyed them. 

  The best and most memorable aspects of this cruise was the production shows at night and the excellent shore excursions in San Francisco (to Sausalito and Muir Woods via the Golden Gate), Santa Barbara (to see Montecito), and the trolley tour of the city in San Diego. Each guide on these tours were dedicated to their jobs and very informative and lighthearted. The cruise director Dan Appleby made the ship cruise activities fun and kept us laughing (don't miss the Liars Club evening show). His cruise staff, however, were quite unenthusiastic and showed little if any excitement about their jobs. The rock and roll music trivia games (50s and 60s mainly) was quite enjoyable. Bingo was boring due to the bland cruise staff. 

Overall, we found the service to be courteous and gracious.

    The items that could have been better was the food in the Horizon Court and somewhat in the dining room. There is too much repetition of the same foods and 

no choices for those passengers with heart healthy concerns. The desserts were the best and amazingly good. The pizzeria had excellent pizza but I found out about it a little too late. The ship is 10 years old and shows some wear in the staterooms mainly but overall, the ship was very clean and kept up well. 

      To summarize, we had a very good time and would take the Crown Princess again in the future. 

We are happy of this cruise trip basically to have a free vacation wherever what we want in the ship without any arrangement and schedule set and followed daily. We also freely made decision whatever we like to do for the excursions. Luckily, there were beautiful and sunny cool weather at all the excursions except two days rainy windy and high waves that made us dizzy and uncomfortable during the trip from Santa Barbara to San Francisco. We hope the food could more improved although it was not bad. Anyway it was a not too bad and wonderful experience at this vacation!

We enjoyed our cruise.  The overall service was good.  The quality of the food needs improvement.  The price was quite reasonable.  Having the cruise leaving San Francisco and returning back to San Francisco was a big plus for us because we live in the bay area.  This makes it very convenient for us.

First time we sailed from our "home port" of San Francisco. Not flights involved! Sailing to and fro the Golden Gate is pretty special. The stops along the way are ok for a Californian, had been to them all - but the leisurely way the boat traveled was nice.

The  California coastline cruise was a great cruise, we would definitely consider going on this cruise again. The ports are very nice and all the destinations were beautiful.