Disappointed

Norwegian Jewel Cruise Review to Coastal - West Coast


Contributor Level: Second Mate
Experience: 7+ cruises
Reviews: 5
Helpful Votes: 24

Overall Rating:

3.0 out of 5
Verified Review
5 Night Pacific Coastal Northbound (Los Angeles To Vancouver)
Sail Date: May 01, 2016
Ship: Norwegian Jewel
Cabin Type: Balcony
Cabin Number: 9102
Traveled As: Singles/Friends
Reviewed: 1 year ago

Emer Drill info inconsistent between crusie card,cabin door,brochure-NOT ACCEPTABLE."Hot" foods in buffet and ChinChin was ALWAYS lukewarm at best. Replacements were the same.Safe deposit box was on top shelf-couldn't reach it or see in it.NextCruise staff was not informative-only read from screen-no addl perspective.This staff is not needed-just provided computer screen to guests.No disembark info in cabin-or on TV.When not rec'd,required to ask Guest Svcs on last day.Stmt ONLY avail thru Guest Svcs-another line to stand in.

Food and Dining

1 out of 5
"Hot" foods in buffet and ChinChin was ALWAYS lukewarm/cold at best. Replacements were the same.

Service and Staff

3 out of 5

Ship Quality

1 out of 5
Too many areas only provide access by ONLY port or starboard.

Cabin / Stateroom

5 out of 5
5 out of 5
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