Alaska - Inside Passage Cruise Reviews

We loved visiting Alaska. We will not ever choose Holland America again - we enjoy actually having things to do on a cruise. The at sea days were incredibly boring. Victoria BC was a waste. We would have saved $32 and stayed on board if we had known it was that boring. Nothing to do or see without an excursion. The rating listed below of 2.4/4 is inaccurate to describe our feelings about this cruise. A great portion of your cruise experience takes place on board. I don’t know how 2.4 is calculated, but it’s definitely higher than I would have rated it.

Guest Services desk is hopeless on every level, from start of cruise to finish. Wifi was horrible, both packages! You pay for streaming but it’s impossible. Dining room staff were exceptional. Room steward was the best ever! But the guest services staff ruined the entire cruise for us. We will never sail Celebrity Solstice again. That’s too important a part of the cruise experience to have to deal with unprofessional and untrained staff who couldn’t care less about guests.

Jordan Benton, our booking rep was very helpful. Kudos goes to him.

We loved the cruise, just not the cruise line. Service really suffered, and the food was poor to middling at best. The standout service from a handful of employees and the scenery salvaged the trip.

Great time and great ports with good excursions! We had a great room and a great time

Overall great cruise. Everybody was friendly, made so many good friends! Was very relaxing.

Kudos to carnival for yet another outstanding cruise. Counting the days until our next one in December on the Horizon

I wish this would have been a better experience as we looked forward to it for a year. Perhaps had our agent not been useless and we would have gone into it more prepared, it would have been better as far as our attitude goes. Nice enough and probably GREAT for a first time cruiser or a cruiser who has never sailed on a better quality line.

Great views. Old ship in need of many updates. Great friendly staff. Food was okay but not great, even in the specialty restaurants.

Been to Alaska Cruise before, but not inside passage, really happy get the chance to see Hubbard Glacier, close encounter, amazing view and experience!

This cruise delivered more than my mom and I could have hoped for. This was our third and longest together and by far the best. We live in the PNW so we know how beautiful it is, but nothing compares to seeing it from a cruise ship in Alaska. And the way the Captain moved the ship away from Hubbard sideways!! It's like every element of this experience was thought about and put together flawlessly. We couldn't have been more grateful for everyone's efforts to make my mother's Christmas present and my birthday the most memorable on record. See you in 2021 for some more cold sailing!

Overall service was not what was expected. Food in dining room was minimal at best. Try to get someone to get you a drink or refill your drink was exhausting usually went to the bar myself to get what I wanted.

The weather was fantastic and this was our first Alaskan cruise, we were very lucky.

Had a great experience. All on board service was impeccable. Excursions were great as well.

Highly recommend this cruise to anyone!! Very rarely do I travel and say, "That was perfect, I wouldn't change a thing!". But I'm saying it after this trip. Celebrity and staff are perfection!

Great staff and wonderful first cruise experience.

Alaska was amazing and everyone on the ship was great and nice. The issues were with the website, app, WiFi, etc. we felt like we were being charged extra for everything and not given the full story about what charges there would be. Just be warned. For example we upgraded our WiFi with the understanding the promotional credit we got would be used toward the few. That wasn’t true. Also our friends who booked direct through Norwegian were treated so much better and got s better price than us (who booked through United)

FUN AWESOME FIRST CRUISE, CAN'T WAIT TO BOOK MY NEXT ONE

We had a wonderful cruise. The staff treated us very well. Only problem was the language barrier many times with the crew but they tried with great effort.

Great cruise. Need more time at the ports time was to short to do an excursion and explore. Room acs did not work well. Great cleaners very clean ship ! Enjoyed our family time!