Icy Strait Point (Hoonah), Alaska Port Reviews

4.1

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1294 Icy Strait Point (Hoonah), Alaska Port Reviews

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3

by BStrunk

There is not much here. Encore had to dock away from everything and you had to take a gondola or a half mile nature path to get to anything, and even that was just a restaurant and a gift shop.

Visited: Sep 04, 2021

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3

by GoBlue66

Went to do bear watching and didn’t see bears. It happens at times. We did go whale watching and saw many whales, sea lions. Very small place with a very indigenous spirit. They are looking to put another dock in and quite honestly it was very busy with just one going through. Loved the charm and real flavour of the land from the guides.

Visited: May 09, 2019

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4

by tcuhornedfrog

Eventually had a great time zip lining…… but…. Everything having to do with pre-cruise planning/customer service is a nightmare with Royal. I spent at least 3 times on the phone on hold over an hour (sometimes 2 hours)for simple matters, which brings me to my primary frustration. When you book with RCCL, it is clear they expect you to work for them. As soon as the excursion portal opened up, everything was immediately sold out. There were ports (Icy Straight Point) where there was literally nothing available. I spent hours on the phone trying to book something, only to be told to contact the shore excursion e-mail, which despite promises of 24-36 hour response, contacted me only after our cruise was over. That’s a customer-service deal killer for me. BTW- We eventually got our desired excursion…but.. as the vacation planner in the family, I like spending my vacation enjoying my vacation, not standing in long lines while I’m supposed to be enjoying myself. Princess was far, far better in this regard.

Visited: May 16, 2022

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