mariahuertas
Purser
Westlake, FL
Joined 02/2015
15
Cruises1
Review18
Helpful VotesUpcoming cruises
Past cruises
August 2023 - 7 Night Mexican Riviera (Los Angeles Roundtrip) Cruise on Carnival Panorama
February 2023 - 9 Night Southern Caribbean (Miami Roundtrip) Cruise on Grandeur of the Seas
December 2022 - 4 Night Bahamas (Miami Roundtrip) Cruise on Carnival Sunrise
August 2022 - 7 Night Alaska Inside Passage Southbound (Seward To Vancouver) Cruise on Norwegian Jewel
Destinations were great but the prior land portion was disappointing and the lack of customer support from Cheap Cruises was truly frustrating.
After rescheduling this trip repeatedly due to Covid for 2 years we were very excited and ready to enjoy. Unfortunately our trip started with issues of pickup transfers from the Anchorage airport to the hotel in which Cheap Cruises dropped the ball even after confirming they were arranged repeatedly and my customer service rep Shelley Walker was not at all responsive or helpful. Even now after returning and requesting a contact name for a supervisor/lead I have not received any information/name. My family and I have been loyal, repeated customers and this experience or lack of support and assistance is making us and our friend rethink our ongoing commitment to purchasing any future cruises via Cheap Cruises.
May 2022 - 12 Night Mediterranean Greek Isles (Barcelona Roundtrip) Cruise on Vision of the Seas
February 2022 - 4 Night Western Caribbean (Miami Roundtrip) Cruise on Carnival Sunrise
December 2021 - 4 Night Western Bahamas (Miami Roundtrip) Cruise on Carnival Sunrise
December 2019 - 7 Night Western Caribbean (Miami Roundtrip) Cruise on Carnival Conquest
May 2019 - 6 Night Western Caribbean (Miami Roundtrip) Cruise on Carnival Horizon
October 2018 - 14 Night Hawaii Carnival Journeys (Los Angeles Roundtrip) Cruise on Carnival Splendor
May 2018 - 7 Night Eastern Caribbean (Miami Roundtrip) Cruise on Carnival Glory
November 2017 - 8 Night Southern Caribbean (Miami Roundtrip) Cruise on Carnival Vista
August 2016 - August 25, 2016 Cruise on Anthem of the Seas
June 2015 - 7 Night Alaska Glacier Bay (Seattle Roundtrip) Cruise on Norwegian Pearl
Norwegian Jewel
Sail date: August 29, 2022
After rescheduling this trip repeatedly due to Covid for 2 years we were very excited and ready to enjoy. Unfortunately our trip started with issues of pickup transfers from the Anchorage airport to the hotel in which Cheap Cruises dropped the ball even after confirming they were arranged repeatedly and my customer service rep Shelley Walker was not at all responsive or helpful. Even now after returning and requesting a contact name for a supervisor/lead I have not received any information/name. My family and I have been loyal, repeated customers and this experience or lack of support and assistance is making us and our friend rethink our ongoing commitment to purchasing any future cruises via Cheap Cruises.
Cruise tips
Vancouver (Canada Place), British Columbia
The city is wonderful and very attractive
Nothing special or impactful
Enough to do and enjoy
This stop needs to truly be updated or replaced
Mendenhall Glacier and the overall town is interesting and appealing
Very cute and picturesque
Norwegian Jewel
Don't expect a wow factor its pretty average in terms of layout and design
Not much to see or do
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