krusie2

 The cruise was fun and the ship was well done many of the staff working the boat were less than enjoyable.  The waitstaff in the main dining areas so little emotion or interest in getting to know our party.  While some people may like being left alone to eat in silence our family enjoys getting to know the waitstaff and during our seven days only three waitstaff showed any interest if my family.  The bartenders when countered were a lot of fun at mix lounge and at the Mohito bar. The ice bar was a blast and the photographers were professional and helpful.  Our state room attendant was awesome margarita acknowledged us and work with us it was fun the entire time. our biggest disappointment was through Cruises only and not from Norwegian we booked rooms for 17 people five rooms total and then Cruises only erred and failed to pay for one of the rooms even  though they had the information to do so. They said they were going to continue working to find a room on our floor but instead you get free Internet which hardly works and two of the people in the room Lost the free beverage package. I'm not sure we will use Chris's only again this is our third book him through them. We would sail Norwegian again.

The ship has everything a family can want. The only thing we didn't like was the lack  of service available around the ship. It seemed there were more staff on the Freedom than on this boat. Long waits and lines were the only complaint and that was minor!

Our staff were awesome but had a hassle with Giovanni’s table and the Mystery Theatre. They never gave us a kids menu nor mentioned that we had the choice. We were told this was it. They then wanted to overcharge us because our kids ate adult meals and we should have known this. Other than that the crew was fantastic but the boat is in desperate need of a cleanup and touch up.