January 2017 - Allure of the Seas to Caribbean - Eastern
Don't even try to get a hold of your stateroom attendant for anything. It will take hours and sometimes days to get what you ask for. Called for extra blankets because the blankets provided didn't even fit the bed. Called at 10:45 pm and didn't get till 12:15 in the morning. Couldn't get stateroom attendant and after 20 minutes of trying we tried customer service and even that took 10 minutes for someone to answer. Mamma Mia was great but they screwed up our reservation and we almost didn't get to see the show. We booked it for the day at sea and Royal Caribbean changed our reservation an didn't bother letting us know. When we showed up the day at sea they said we missed our show it was yesterday. I explained when I called Royal to make the reservation I specifically made it for the day at sea. The were nice and let us in. Dinners were great and our waiters made the cruise fun. So many choices that were free were nice. Zip line was pretty short but fun. Boardwalk was nice, Central Park was nice, the shops were nice, the floating bar not so nice. Its so slow and when I got on they never came to serve me. They went to the other tables to check on people but never asked if I want anything. Customer service was was like in my opinion pretty ***** except for the waiters we had at dinner.