EElwin

EElwin

Second Mate
Joined 01/2016

1

Cruise

3

Reviews

264

Helpful Votes

Past cruises

Azamara Journey

January 2016 - 10 Night Panama Canal Eastbound (Caldera To Miami) Cruise on Azamara Journey

Another Great Azamara experience

Entire crew did a great job of meeting every need.  Food was better than expected with great variety.  Love the small ports Azamara features. Wine selection was excellent.  Azamazing Evening was a lot of fun.

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MSC Fantasia

MSC Fantasia

Sail date: February 09, 2016

Customer Service Lacking

I'd give them another star if it weren't for their customer service.  This was the first leg of a back to back cruise.  Our issues started before the cruise.  The US reps couldn't answer many of our questions regarding procedures and had no inclination to find out the answers. On board, the difficulties continued. For instance, we were supposed to receive tickets for drinks, which we were told would be in our cabin.  Not there.  At Guest Services they had never even heard of such a package.  After some discussion, they called the bar manager who recognized the package and said it would take a couple of hours to get it - we should come back later.  We did at the appointed time, nothing was there.  Call the bar manager again.  Someone came up 10 minutes later.  A complete waste of time and lack of service.  Otherwise, a great trip.  Excellent waiters and some good servers and bartenders.  Cabin stewards were very good.  Pasta and pizza excellent.

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Azamara Journey

Azamara Journey

Sail date: January 03, 2016

Another Great Azamara experience

Entire crew did a great job of meeting every need.  Food was better than expected with great variety.  Love the small ports Azamara features. Wine selection was excellent.  Azamazing Evening was a lot of fun.

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Azamara Quest

Azamara Quest

Sail date: October 26, 2016

Another Terrific Azamara Cruise

What can you say?  Cruising with Azamara continues to be a great experience. We were on the Journey earlier this year and haven't been on the Quest for a while.  Since our last trip, the menu has been revamped and reorganized much for the better.  I don't know if it was this chef or an overall upgrade by Azamara, but I have to say the food was terrific, especially in the dining room.  All the main courses I had were outstanding, especially the veal chops.  The crew continues to be first rate. Kudos to Dale, Anthony, Naik and Metrizcal at the bars and Munna in dining.  The ports are what we've come to expect from Azamara with the exception of the poor Hop on Hop off excursion in Miami which was less than acceptable.  Still, we can' wait for our next Azamara cruise.

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Cruise tips

Miami, Florida

The Hop on Hop off excursion left a lot to be desired. We hung around the port for an hour before they left.

Genoa, Italy

You can just about walk anywhere. This is a beautiful city that you don't hear much about.

Barcelona, Spain

We've been to Barcelona before. We walked into the city, but there is a port shuttle, as some might think it is a little far. You don't need the ship's shuttle.

Casablanca, Morocco

A trip to see the mosque is well worth it. Walk through the Medina and make sure you go to the far end.

MSC Fantasia

MSC Fantasia

If you think the buffet will be crowded, try coming in from the back where there is often more seating available. Also, if you come in the front, don't necessarily stop there for food. Many of the items are repeated as you proceed to the rear and there may be less crowding.

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