Just an OK cruise

Zaandam Cruise Review to South America

Contributor Level: Cruise Director
Experience: 7+ cruises
Reviews: 8
Helpful Votes: 47

Overall Rating:

3.0 out of 5
14 Night South America Passage (Buenos Aires To Valparaiso)
Sail Date: February 18, 2015
Ship: Zaandam
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 2 years ago


The Zaandam and crew was fine but entree choices in the main dinning room where limited and became boring toward the end of the cruise (14 days). Sea conditions where very good considering how difficult this area can be but the weather in the fjords was limiting which is the luck of the draw. Ports visited where just average but seeing Cape Horn in sunlight was worth the trip.I wouldn't recommend this trip for a new cruiser since what you see is very limited. The Norwegian fjords are much more spectacular with Alaskan glaciers far better than what we saw. If you want to see glaciers at their best try and visit Tracy Arm in Alaska.

Fellow passengers help make the trip and we really had a good group on board. Many countries where represented and we had many good dinner conversations.

Holland America needs to pay attention to the embarkation process which can only be described as FUBAR. No organization with local staff that was very poorly trained and lines that never moved. It was so bad that my luggage made it to our cabin before we did which can only be described as a new low. The whole process was a mess considering most of the information was provided with online checkin. Printing out your own paper luggage tags I think could lead to miss directed bags.

The life boat drill was a complete waste since the noise of the port made it impossible to hear anything said. When this in conducted in an active port like Buenos Aries a written statement with the information covered should be handed out as you checkin.





Food and Dining

3 out of 5
Got boring toward the end with many repeat dishes

Onboard Activities

3 out of 5


3 out of 5

Service and Staff

5 out of 5
ALL the crew where great

Ship Quality

3 out of 5
Older ship but very well maintained

Cabin / Stateroom

3 out of 5
3 out of 5
3 out of 5
Use a local at the dock to take a tour and save some money.

Cruise Strait Of Magellan

3 out of 5
1 out of 5
No reason to stop other than having to stop after being in the Falklands.

Cruise Cockburn Channel

3 out of 5

Cruise Beagle Channel

3 out of 5

Cruise Glacier Alley

3 out of 5

Cruise Cape Horn

5 out of 5

Cruise Canal Sarmiento

3 out of 5

Cruise Chilean Fjords

3 out of 5
Better weather would help but the luck of the draw
1 out of 5
No reason to stop
3 out of 5
Do some searching to find transport to Santiago. We used tours by locals and it was great and much cheaper than anything the ship offered
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