A disappointing cruise

Zaandam Cruise Review to Alaska - Gulf of Alaska

Experience: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

2 out of 5
Verified Review
7 Night Glacier Discovery Southbound (Seward To Vancouver)
Sail Date: June 15, 2008
Ship: Zaandam
Cabin Type: Balcony
Traveled As: Singles/Friends
Reviewed: 8 years ago
When we walked into our cabin and it reeked of cigarett smoke, we were very upset. Cabin steward tried everything available to rid the room of the smell. Ship really should have NON-smoking specified rooms. Food selection was very limited at dinner time in the buffet. Deserts were limited and not enough ice cream for passengers. Spent too much time in Haines with little to do/see where we should have had more time in ketchikan or Juneau. Entertainment in main lounge was like where all the too old or over weight dancers go to retire, shows were not that great. Thank goodness for the theater and the movies not much in the way of well timed activities on board. Shops were very limited with merchandise. We have sailed on Carnival several times and quality and service have gone down hill so we were really hoping for a wonderful experience on Holland America it was not and we will not be sailing on this line again.
3 out of 5
not enough time in port to see all
3 out of 5
Great shopping and Saxman village was wonderful
1 out of 5
beautiful town but after the walking tour not much to see or do

Pros: Service was great

Cons: smoky cabin, food, drinks, entertainment, small casino

Recommends Zaandam? No.

Was this review helpful? 5

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