Best Caribbean Cruise of many!

Item: Wonder of the Seas
Rating: 4.7
Author: liamfuller

Wonder of the Seas Cruise Review to Caribbean - Eastern

liamfuller

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 69

Overall rating:

4.7 out of 5

Verified Review

7 Night Eastern Caribbean & Perfect Day Holiday (Port Canaveral Roundtrip)

Sail date: April 02, 2023

Ship: Wonder of the Seas

Cabin type: Inside

Cabin number: 7673

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Overall an awesome cruise. Customer service to resolve issues was the big disappointment - over some very simple issues like having a party of 5 dine together (reservations were linked in the app, for check-in, etc.) so staff was baffled but unable to resolve! Yes, 5 people dining together couldn’t be resolved for multiple days and many visits to customer service desk!

Embarkation

3 out of 5

We were never told we needed notarized unaccompanied minor (17 year old) form and staff was very disinterested in the fact it was a huge crisis for us to deal with an hour before departure on Easter Sunday.

Ship experiences

Food and Dining

5 out of 5

Food in Windjammer and main dining room were great

Onboard Activities

5 out of 5

Great fitness center and spa. Not enough lounge chairs for guests

Entertainment

5 out of 5

Vegas quality shows and top notch comedians and piano bar

Service and Staff

3 out of 5

Most staff were very friendly and helpful, ironically except for customer service who were unable to resolve the fact a party of five with two cabins weren’t assigned to the same dining room. We solved it ourselves which was what they suggested we do!

Ship Quality

5 out of 5

Spotless and very impressive!

Cabin / Stateroom

5 out of 5

Clean and comfortable