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Vision of the Seas Cruise Review to Bermuda

Cruises: 7+ cruises
Review: 1
Helpful Votes: 8

Overall rating:

1.6 out of 5
Verified Review
Vision of the Seas

9 Night Bermuda & Perfect Day (Baltimore Roundtrip)

Sail date: October 31, 2024

Ship: Vision of the Seas

Cabin number: 2625

Traveled as: Family (older children)

Reviewed: 1 month ago

Review summary

Miserable. Nothing that we were expecting and Cheap Cruises is great at taking money and then leaving you. While mid-cruise were experiencing so many challenges we called Cheap Cruises, a representative told us that we would have to wait until the trip was over and call back; that an advocate from Cheap Cruises could help us work with the cruise line to recoup some type of compensation. When we got home and called Cheap Cruises, Linda who's worked for Cheap Cruises for 8 years informed us that they don't have our money and can't help at all. All.they do is book. (Zero Customer Support) This was a nightmare for our family. We felt unsafe, ignored, and stolen from. NEVER AGAIN WILL WE USE CHEAP CRUISES OR CRUISE ON ROYAL CARIBBEAN.

Embarkation

1 out of 5
Miserable from day 1

Ship experiences

Food and Dining

1 out of 5
Food in the main dining room was horrible. I felt like it was scooped from the buffet and rushed to our table.

Onboard Activities

1 out of 5
Hot tub was falling apart, plaster chips found all throughout our bathing suits and pockets. Other couples reported getting shocked.

Entertainment

2 out of 5
Very little. A live band is constantly playing somewhere. The ship shuts down around 10pm.

Service and Staff

2 out of 5
Our room steward, one gentleman at the pool bar and one server in Chops grill were fantastic. The rest of the ship and especially guest service we very little help, to none at all.

Ship Quality

1 out of 5
Disgusting. A pungent consistent smell of sewage throughout deck two (where we were stuck) a seepage/water issues just outside our cabins that stunk. Mold all over the bathroom. Black sticky sludge on our stateroom carpet. Public restrooms always smelled horrible and had clogged toilets.

Cabin / Stateroom

1 out of 5
Disgusting. Mold issues, air filters clogged with dust and dirt, carpet has sticky black substances all over it.

Ship tip

Don't Go!

Ports of call

Baltimore, Maryland

1 out of 5
Not a port.

Royal Naval Dockyard, West End, Bermuda

4 out of 5
It was fine. Beautiful time of year to visit. People were friendly.

Nassau, Bahamas Did not visit port

Perfect Day At Coco Cay, Bahamas Did not visit port

Disembarkation

1 out of 5
Felt like farm animals being pushed from the barn.
Was this review helpful? 8

8 Comments

javawoody     1 month ago

I have just read four reviews of the same cruise date, and none compared to this

rickfab1     1 month ago

I have been booking through Cheap Cruises for many years and had nothing but excellent service. Furthermore I love the Vision but she is not for everyone. To each their own.

Gwbigdog     1 month ago

Oops, sorry, thanks for sharing your cruise

missnotanlines     1 month ago

Always book with the cruise line direct

OreoFam     1 month ago

Were you "stuck" on deck 2 or did you book a cabin on deck 2?

bubbles60     1 month ago

We were not a fan of the vision either.

Tammytyler     1 month ago

Also sorry you had a bad experience. She's one of our favorite ships maybe you should try one of Royal's mega ships.

cruising2004     1 month ago

Sorry you were disappointed with your cruise.

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