Day 1 - not a good start on Vision of the Sea

Vision of the Seas Cruise Review to Europe - Northern Europe

Dagenais

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 10

Overall rating:

2.5 out of 5

10 Night Baltic (Copenhagen Roundtrip)

Sail date: August 01, 2017

Ship: Vision of the Seas

Cabin type: Suite

Cabin number: 8052

Traveled as: Couple

Reviewed: 7 years ago

Review summary

It's only day one and we are hoping things don't get worse Check-in was a mess. Long lines and long wait which was blamed on computer issues. Suite was not ready at check in. Baggage delivery took hours. Had lunch in the cafeteria. Food was bland and atmosphere was dreary. The dining room is like a food court at a decaying shopping mall. We paid for a suite hoping for good accomadations. The interior is dated and furnishing look like they were purchased in 1970. We thought the ship was refurbished in 2013 but don't see signs of such. The one thing that seems to be perfected is the constant sales efforts of staff to sell add on products and services. We don't have high expectations for things getting better. We just hope things don't get worse.

Embarkation

1 out of 5

Check-in was a mess. Long lines and long wait which was blamed on computer issues.

Ship experiences

Food and Dining

2 out of 5

Had lunch in the cafeteria. Food was bland and atmosphere was dreary. The dining room is like a food court at a decaying shopping mall.

Onboard Activities

2 out of 5

Service and Staff

3 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

2 out of 5

We paid for a suite hoping for good accomadations. The interior is dated and furnishing look like they were purchased in 1970. We thought the ship was refurbished in 2013 but don't see signs of such.