Silver Spirits Drink Package turned out to be a bad deal. They promise top shelf liquor but did not even have Patron Silver. Beverage Manager told me Viking will no longer carry it.

Viking Neptune Cruise Review

Cruises: 7+ cruises
Reviews: 5
Helpful Votes: 45

Overall rating:

3.4 out of 5
Viking Neptune

14 Night British Isles Explorer (London-Greenwich To Bergen)

Sail date: May 09, 2024

Ship: Viking Neptune

Traveled as: Singles/Friends

Reviewed: 5 months ago

Review summary

Viking is declining in quality of food & drinks. Pre and post cruise extensions going the same way but the costs are still going up.

Embarkation

5 out of 5

Ship experiences

Food and Dining

1 out of 5
See above for Silver Spirits package. Manfredi’s & the Chef’s Table have both gone downhill from previous Viking cruise. Restaurant was okay but the selections were very limited. Clearly have attempted to lower their food costs by providing less food & lower cost meats.

Onboard Activities

2 out of 5
Pool was fine & hot tub was great. Limited daytime activity.

Entertainment

4 out of 5
This cruise was the first one for the Viking Band and the on board singers. Both were wonderful. They could improve the band by getting a new singer for the group.

Service and Staff

5 out of 5
Waiters, bartenders & housekeeping were terrific. They are definitely well trained, care about the customer and are amazing at remembering your name and drink preferences.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Try another ship on a different cruise line.

Ports of call

NEWHAVEN HARBOUR (EDINBURGH), SCOTLAND

4 out of 5

Kirkwall, Orkney Islands, Scotland

3 out of 5

Ullapool, Scotland

3 out of 5

Lerwick, Shetland Islands, Scotland

4 out of 5

Invergordon (Inverness & Loch Ness), Scotland

4 out of 5

Dover (London), England

3 out of 5

Bergen, Norway

5 out of 5

Greenwich (London), England

2 out of 5

Cruise English Channel

4 out of 5

Holyhead, Wales

2 out of 5

Dublin, Ireland

1 out of 5

Liverpool, England

5 out of 5

Belfast, Northern Ireland

4 out of 5

Disembarkation

4 out of 5
Was this review helpful? 8

8 Comments

ddme     5 months ago

Thank you for your review. Sounds pretty dissapointing. What was wrong with some of your ports to give them 1 star? We are actually on this exact ship and cruise in September. The food and drink reviews are very subjective but am concerned about the Port reviews.

AuntPinkie     5 months ago

Nice itinerary. Appreciate your feedback. Sorry this cruise didn’t meet your expectations.

javawoody     5 months ago

Appreciate the review

Gwbigdog     5 months ago

Thanks for sharing

cruising2004     5 months ago

Thank you for your review.

bubbles60     5 months ago

Wonderful itinerary!

HeavySeas     5 months ago

Thanks for sharing your cruise experience

karlgrgurich     5 months ago

Nice itinerary, I must say! Unfortunately, I think the service and cost are a sign of the times.