A great time but....

Ventura Cruise Review

Cruises: 2-3 cruises
Reviews: 2
Helpful Votes: 42

Overall rating:

4.2 out of 5
Ventura

Western Europe

Sail date: December 29, 2019

Ship: Ventura

Traveled as: Family (young children)

Reviewed: 2 years ago

Review summary

A great cruise which we enjoyed most of but the buffet breakfast on last morning was a free for all with rude passengers and no organisation. There needs to be a system in place to make it less chaotic.

Embarkation

5 out of 5
Embarked within 20 minutes of arriving

Ship experiences

Food and Dining

4 out of 5
Notably more expensive than our Last cruise and varied prices in different bars. Meals in beach house very nice despite 7.50 surcharge.

Onboard Activities

3 out of 5
Plenty to choose from but none that we took part in.

Entertainment

5 out of 5
Shows in Arena very good and comedian very good but borderline at times especially with children on board.

Service and Staff

4 out of 5
Majority of staff including our cabin steward were excellent but some were miserable and need to learn to smile.

Ship Quality

5 out of 5
An impressive ship looking great for its age.

Cabin / Stateroom

2 out of 5
Cabin was a good size and clean Apart from that it was very noisy at night chugging and humming, keeping me awake every night. When refuelling in bruges we had to leave cabin as the smell of fuel in our cabin was unbearable. The return from bruges was rough and everything was banging which couldn't be helped. We also had crew going in and out of rooms opposite us all night.

Ship tip

I wouldn't have a cabin anywhere near the funnel again.

Ports of call

Southampton (London), England

5 out of 5
Easy to get to and a good location to visit before sailing

Bruges

5 out of 5
A beautiful city with nice excursions

Hamburg, Germany

5 out of 5
A lovely city,would be better with a two day visit.

Disembarkation

5 out of 5
Was simple and quick
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