"It's been a lovely cruise." Excwpt for a few boat glitches.

Veendam Cruise Review to Caribbean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 21

Overall rating:

3.3 out of 5
Veendam

14 Night Western & Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: January 08, 2020

Ship: Veendam

Cabin type: Suite

Cabin number: 060

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Due to the small size resulting in a rough cruise, the general lack of services due to the early closure and erratic hours of facilities, the poor response to maintenance request to our room causing the room to be hot and humid for the entire trip. we will be looking into other cruise lines for our future travels.

Embarkation

5 out of 5
Smooth and without undue delays or incidents.

Ship experiences

Food and Dining

3 out of 5
The food and drink were excellent. The service staff were professional and friendly, with the exception of a few behind the dessert service bar at Lido, and the Crows Nest bartenders were next to useless. Never had a ship run out of straws half way through the cruise before, and stay that way until the end of the cruise. We had to resort to stocking our own from the restaurants at our port stops.

Onboard Activities

1 out of 5
We didn't participate in any of the onboard activities.

Entertainment

1 out of 5
We didn't take in any shows, etc., but the piano bar entertainer (and I use that term as loosely as possible) was God awful bad. The worst part was, you couldn't escape his circus squalling at the shops, casino, or other bars on the Upper Promenade deck.

Crow's Nest

1 out of 5

The staff sucked. Didn't acknowledge our party of four at all until pretty much scolded to do so.

Service and Staff

4 out of 5
Our room steward was exceptional, as were many if the wait staff on lido and all in the Main Dining Room and Specialty Restaurants. The tending staff in the Crows Nest didn't care if you were there or not, and some servers on Lido were less than cordial or helpful..

Ship Quality

3 out of 5
Ship is small, so pretty bouncy in high seas. Everything was clean, but dated.

Cabin / Stateroom

3 out of 5
The door leading out to our balcony would not latch shut, so the state room stayed pretty hot and humid. We reported it twice, looked like someone tried to fix it once. it stayed inoperable for the duration of the cruise. Stateroom and bathroom were small and cramped, but aren't they all?

Ship tip

We will probably use a different cruise line for our next trips. We did not appreciate the erratic hours and early closures of many of the food service areas, The Dive In was almost never open (sometimes you just want a hotdog), and there was virtually nothing available in off hours.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5
Just used to wait for embarkation and wait for flight back home.

Ocho Rios, Jamaica

5 out of 5
Used one of the private guide busses. Our guide was excellent and took us to many sites not frequently visited by tourists

George Town, Grand Cayman

4 out of 5
Just visited restaurants and shops around the dock.

Cozumel, Mexico

3 out of 5
Just visited restaurants and shops around the dock.

Key West, Florida

5 out of 5
Went on the Butterfly Conservatory and Aquarium excursion. It was very enjoyable.

Disembarkation

4 out of 5
Very organized.
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