A Pleasant Affair

Veendam Cruise Review to Canada, New England, New York


Contributor Level: Purser
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 3

Overall Rating:

3.8 out of 5
Verified Review
14 Night Canada & New England Discovery (Montreal Roundtrip)
Sail Date: July 29, 2017
Ship: Veendam
Cabin Type: Oceanview
Cabin Number: 663
Traveled As: Couple
Reviewed: 4 months ago
We had good weather, river and ocean were calm. Met some interesting people. Saw some new country. Thought food was so-so and entertainment in Showroom disappointing.
4 out of 5
As is typical, people needing wheel chair assistance have to wait for significant periods. They just don't provide enough "pushers." Also, there aren't enough directions regarding getting assistance and maintaining priority of arrival. In contrast a woman we met that uses a cane, was ushered along, skipping to the head of lines. etc. Too bad if you're worse off!

Food and Dining

3 out of 5
Anytime Dining is a joke. When you try to use it, your options are 5-5;30PM or after 7:30PM. Plus you're restricted to one dining room as well.

Onboard Activities

4 out of 5
At least this ship had a designated card rooms and times. Plus America's Test Kitchen and Digital Workshops Since we made a lot of stops they were scheduled at odd times. Since not all passengers always go ashore or can't do so, they should provide some activities for those to stay-aboard

Entertainment

1 out of 5
Some of the strangest options they called entertainment in the Showroom. Really only had one SHOW. Least attractive options we seen in numerous cruises even on HAL

Service and Staff

5 out of 5
Virtually everyone on staff seemed dedicated to assisting. Very friendly. Among the best staff experiences we've had.

Ship Quality

4 out of 5
Ship was clean. Being a smaller sized ship. they couldn't have some of the amenities of the bigger ships and thus had to place some in odd spots. Seems like we were always having to walk to the other end of the ship. Plus only two sets of elevators and two of the central/main floors were blocked such that you could not go from one end of the ship to the other without having to use the stairs or elevators to get to things on the other end

Cabin / Stateroom

4 out of 5
For the type, it was quite doable and had less issues than the last cruise with a "balcony" where we had to store my wife's walker in the bathroom.

Ship Tip

Be prepared to walk and/or regularly use elevators unless stairs don't present a problem.

5 out of 5
Sw little of it, just traveled from airport to ship to embark
5 out of 5
Very interesting, good excursion
4 out of 5
Not much to it. Horse drawn trolley tour wasn't very good.
4 out of 5
No excursion here, just got off the ship and found some interesting things close by
5 out of 5
Very interesting tour to Peggy's Cove. Port area also interesting and enjoyed it
2 out of 5
A bummer. Had booked a tour, but after getting on board were notified that must be able to handle 13 steep stairs, then take a tender and a pier where much of it was up a steep incline to get into the town. So my wife couldn't go ashore and we had to cancel the excursion. Fortunate we did since there was a sudden change in the weather, got fogged in, and tours delayed and had difficulty getting tenders back to the ship. I went ashore,nice little town with numerous shops to attract tourists.
3 out of 5
Only saw it from ship to taxi to airport, just in time to miss a rain storm
5 out of 5
They did a better job of getting wheelchair passengers off the ship and to their onshore transportation than they did getting one on.
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