Star Princess Cruise Reviews - Reviews

this was a fun cruise . we always have a great time on Princess. great short cruise and you cant beat the price for a weekend get away. fun Birthday cruise with my wife

So much food so little time. We enjoyed the casting off party and some time at the pool. Sleeping with the balcony door open and listening to the ocean at nite was perfect. Coffee delivered in the morning and sitting out in the early morning sun was great. Best part of all....... Making new friends and listening to others life stories.

Everything went smoothly on this cruise. All expectations were exceeded with the fantastic weather which we were told was very unusual. Star Princess crew were great. Very friendly and helpful. The entertainment on board was fantastic. The ship is very spacious and kept well cleaned and maintained.

The Stars crew was great. Love to sail Princess Cruises. We are looking forward to a longer California Coast cruise. for the price yoi can't beat it.

Entertainment was great, activities much to choose from. You wont go hungry.

Cabin B409 Room steward Ramon was wonderful. Food was great All services were fantastic. Would travel this ship again Sales on the ship were reasonable. Our weather for our Alaskan cruise was perfect. Second time on Princess to Alaska. First time 20 yrs ago Would not hesitate to recommend this line

Liked sun princess better but still will also recommend star to anyone looking for Alaska trip.

Everything about the ship was great. We had a serious problem with the way the travel agent handled our flights. Then we tried several times to contact them but were on hold for an hour trying to talk to someone. The food was excellent. The staff on the ship was perfect. However, don't have the same opinion about the travel agent service from Princess.

We had exception weather sunny and clear. We got to into the John Hopkins Glacier area. First ship to go there for Princess and was not on the itinerary. Ships can only go there after Sept 1. It was outstanding. Glacier Bay was beautiful and the Marjorie Glacier was great. The captain did a couple of 360's at the Glaciers. Thank You. Overall we enjoyed the Star and our 7 day cruise on Princess.

Second time on this ship. We were pleased before and again this time.

Great times and great crew. excursions were nice. Should have booked longer time there.

Our first Cruse and was very enjoyable. We did not want it to end. The ship, crew, and all the activities and food were very enjoyable. We would do it again without a second thought.

We have been on Norwegian, Royal Carribean and Carnival; we decided for our Alaskan cruise, we would give Princess a try to have a new experience. My father in law was eating in the buffet for breakfast, the third morning of the cruise and found a long black hair INSIDE his french toast batter. The hair was not on top of the food, but actually coked in the batter and the toast; he had to pull it out of his mouth. Management recommended we eat at the dining rooms for breakfast and lunch to avoid this in the future; 2 days later, I found a short black hair BAKED into my fried/baked lobster in the Portifino dining room. We spoke to management and they were dismissive, even to make us feel like we were lying since it happened twice. It wasn't until I showed them the pictures that they removed the gratuities from our account. Management went as far as to say "it is a ship wide problem". No concern to violations of VSP or CDC Food Regulations. I was appalled and I couldn't eat in the dining rooms after that. Our cabin was actually bigger than interior cabins that we have been in previously, which was nice. The only issue with it was the bathrooms were dirty, distingustingly so. There was mold growing in the corner of the showers, under the sink, etc. The grout was black and grimey, and in some parts, even peeling up. It looked like the bathroom needed a good CLR and pressure washing or simply, removing the old grout and regrouting. Like most queen beds on cruises, two twins were pushed together; however the bed it self was comfortable. Bathrooms were always under maintenance, so much so that older women who couldn't hold it, walked into the mens bathrooms. I had to race up and down floors to get to a bathroom in time. Programming on board was geared towards people 60 and older. Examples included knitting, origami, bible studies, workshops for posture & back pain, etc. All staff seemed disengaged, unconcerned. All other cruise staff on other cruiselines, make it seem like their greatest priority is to ensure that you are having fun and well taken care of, not the case on this cruise. We reached out to customer relations after the cruise, filled out a survey and even went as far as to email the CEO on our experience. I had someone call me form customer relations, but I was at work and I couldn't take the call, so I continued to call back only to be told I needed to leave a voicemail since he was assigned my case. I have called 6 times so far, and have decided to give up on contacting them directly. Terrible experience! I hope it was just the leadership on that specific ship, but I'm starting to believe that all staff on Princess is like this with their lack of followup and sense or urgency on our experience. I reported them to CDC, Department of Food & Agriculture and Better Business Bureau. The only positive that I can see from our experience on the Star Princess was their phenomenal art program. Great staff, helpful, polite, knowledgeable, customer service oriented and they all had great attention to detail. We loved it so much that we purchased 6 paintings from them. But then again, when talking to them, we found out that they are employees of Park West Galleries and not of Princess Cruise Lines. You can view all my pictures on my website: muddyfloors.com

Loved Sandra helping out on deck helping us see wildlife

Princess Cruises gets an A++ for organization, staffing and fun.

A magnificent land.I do not expected to love it so much.

I paid way too much for what I received taken into consideration that I traveled alone, paying for TWO but not eating and drinking for two. Further booking agent in Australia had not enough information about tor crosses and digs not know anything. Inc. your office in Melbourne which I rang. I will never book Princess again. Had a lot of stuff ups in Mt. Kinley and Denali as well.

Beautiful views and ports of call and the Land tour lodges, but the cruise was old and more importantly staff was not friendly and many were infact very rude.

The overall view of Princess was OK. The Land portion was excellent and the tour director - she was the best - Terry. The ship was OK and would not do a 7 day cruise of the coast again.