Nice trip but a bit disappointing

Item: Star Princess
Rating: 3.5
Author: prardin

Star Princess Cruise Review to Mexico

prardin

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 24

Overall rating:

3.5 out of 5

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: October 13, 2018

Ship: Star Princess

Cabin type: Inside

Cabin number: B529

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

Most of the staff were very welcoming and there to make your cruise enjoyable. Of course, the ones that were rude and in attentive are the ones that you remember the most. The Horizon Buffet is wehre I encountered an attitude with some (20%) staff where a single person would be completely ignored with regard to service. Tables weren't cleared quickly etc. I cannot say enough good things about the entire staff at Sabatini's - charming, attentive, funny and good singing voices too.

Embarkation

5 out of 5

Had difficulty with travel arrangements (not through Princess) and Princess customer service was very helpful in resolving issue.

Ship experiences

Food and Dining

2 out of 5

Horizon Buffet breakfast and dinner selections were not very appealing or tasty. Scrambled eggs were often runny and breakfast meats were dripping in grease. Lunch was a 3-4 star though. Capri dining was better than Horizon but still not up to par. Sabatini's was wonderful.

Onboard Activities

2 out of 5

Not enough variety for different age groups. The assistant Cruise Director that lead several of the activities was fabulous but all other activity leaders were low in energy, not funny, and often difficult to understand.

Entertainment

5 out of 5

Shows were wonderful.

Service and Staff

4 out of 5

The staff in charge of cabins were great. However, some of the wait staff in the Horizon Buffet were rude and inattentive.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Cabo San Lucas, Mexico

3 out of 5

Mazatlan, Mexico

2 out of 5

Puerto Vallarta, Mexico

5 out of 5

Disembarkation

5 out of 5

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A relaxing week on Mexican Riviera