Norovirus

Splendour of the Seas Cruise Review to Europe - Eastern Mediterranean

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 6

Overall rating:

3 out of 5
Verified Review
Splendour of the Seas

7 Night Greek Isles & Turkey (Venice Roundtrip)

Sail date: October 10, 2015

Ship: Splendour of the Seas

Cabin type: Balcony

Cabin number: 7540

Traveled as: Singles/Friends

Reviewed: 9 years ago

Review summary

Don't do it.

We contracted a norovirus after a sea day on this trip and were confined to our cabin for 24hrs at the highlight of the trip, Ephesus.  There was nothing to do on board, no movies and expensive wifi ($40 a day) just channels telling you what expensive items you could buy on board, basically 24hrs of the shopping channel. RC offered us a small discount on another trip taken within one year, which we do not want, but have not paid for the $339 for their excursion we missed. (They physically refuse to let you off the ship until 24hrs from the time the virus starts, even if you feel better.)

 

 

 

 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

Excellent room attendant

Ports of call

Venice, Italy

5 out of 5

Dubrovnik, Croatia

5 out of 5

Santorini, Greece

5 out of 5

Katakolon (Olympia), Greece

5 out of 5
Was this review helpful? 6

6 Comments

jameshunt    9 years ago

very high standard of cleanliness and sanitation. the problem lies when people start the cruise with a bug and it gets passed around. once RC realised there was a problem, they acted quickly. staff were washing and sanitising everything to stop the spread. and I think that worked, they didn't try to hide the virus outbreak, in fact we had information posted through our door and hand washing adverts were played on the big screen also. Well done RC for your actions.

glomarrone    9 years ago

So sorry to read that you were sick on the cruise.  At least it only lasted for 24 hours.  Most passengers are confined for 3 days.  Good to read that you recovered quickly.  At least you only missed one port.

JusMe    9 years ago

 24 hour after you feel fine is common practice for a cruise line when it comes to Norovirus.  The ship has to look out for all the guest,  not just the ill ones.  Norovirus has hit every cruise line at some point,

Beyond the "Washy washy, clean clean" before entering any dining room,  I also pack some Clorox wipes with me and wipe down my cabin door knobs, light switches, TV remote and areas of the cabin I will be touching.  A few minutes of wiping can save you from days of sick and locked in your cabin.  (on the bright side,  you were not in an inside cabin for your lock down)

Every RCI ship I have been on has been clean and well maintained except for when RCI had sold the Song Of America and leased her back for a while, she was clean but some maintenance was let slide a bit with chipped paint in areas.

Best wishes your next cruise is happy and healthy.

CrusinTim    9 years ago

Ewoodspark....Royal has automatic sanitizing dispensers at the entrance to every food venue along with a crew member making sure you use it.

Ewoodspark    9 years ago

Never having cruised with Royal Caribbean, I am just curious as to how keen they are cleanliness to prevent any bugs. On NCL, they are extremely keen with basically preventing anybody entering the buffet without sanitising your hands, by having a "washy washy" man at the entrance. NCL make it a fun thing and it works. (or seems to do)

CrusinTim    9 years ago

Did you buy the excursion through Royal Caribbean or was it a privately booked excursion? Also, did you have cruise insurance? I find it strange that you say you had Norovirus since the symptoms last at least 3 days yet your were only quarantined for 24 hours. Sounds more like a stomach bug.