Splendour of the Seas Cruise Review to Europe - Eastern Mediterranean

Contributor Level: Purser

4-6 cruises


Helpful Votes

2 out of 5

Entertainment and guest services

Sail Date: September 12, 2015

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Inside

Very disappointed with entertainment on board. During formal nights there was a feelings of hollowness because of the lack of music in centrum and top hat. I recommend band that plays variety of music. Guest services lacks customer service. There are multiple of people in guest services but I was ignored in the line. All I need is to exchange my dollar to euro. They seems dreary about their jobs. The counterbalance on this incompetence is the stateroom cleaner, the staff in king and I, the waiters in Izumi and the manager in chopped grill. What a great disappointment. 

Cabin / Stateroom
Outstanding stateroom cleaner.
No imagination for entertainment staff. Band could be better.
Service and Staff
Danilo, nikola and saul: King and I. Stateroom: Made. Izumi: Honesto & Johnlee. Chopped: Ms. Alina
Food and Dining
Wind jammer fruit preparations was absurd. The fruits are cut with different sizes and angles.


If you are social dancer bring your on own music. If you like variety of music from the band forget about it. I got tired of hearing and dancing rock and roll most of the time. Guest services good luck, you may find one person eager to help.

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