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Item: Serenade of the Seas
Rating: 4.5
Author: Kpauls

Serenade of the Seas Cruise Review to Caribbean - Western

Kpauls

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 5

Overall rating:

4.5 out of 5

4 Night Western Caribbean (Tampa Roundtrip)

Sail date: July 20, 2023

Ship: Serenade of the Seas

Cabin type: Balcony

Cabin number: 1070

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

Great customer service from the entire staff. Joseph dud an excellent job with keeping our room clean and stocked with clean towels. Andika and Adrianna did an excellent job in the dining room. They were very friendly and engaging. They even remembered my daughter and her friend's name when they saw them throughout the ship.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Excellent service from Andika and Adrianna

Onboard Activities

4 out of 5

Pool, Veterans program,

Entertainment

4 out of 5

Service and Staff

5 out of 5

Excellent service from Joseph 10th Deck. Annika and Adrianna in 4th Deck Reflections Dining

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

It wasn't comfortable for tei adults and two teenagers. Wasn't happy that they cancel my bid for a larger space 5 times without explanation. The room was kept very clean by Joseph. He did an excellent job with keeping everything stocked in our room.

Ship tip

Keep track of your charges.

Thumbs up

Ports of call

Cozumel, Mexico

5 out of 5

Disembarkation

5 out of 5

8 Comments

javawoody 1 year ago

Appreciate the feedback

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TheBigSalad 1 year ago

Thanks for sharing your experience.

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Gwbigdog 1 year ago

Thanks for sharing

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Carnivalfoodie 1 year ago

Nice review. Thanks

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AuntPinkie 1 year ago

Appreciate your detailed feedback. Sorry your cabin wasn’t large enough for your family.

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tavo6 1 year ago

Thanks for your review

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Itspeace4me 1 year ago

Thank you for your review.

Thumbs Up 1

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cruising2004 1 year ago

Thanks for sharing your cruising experience.

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