Not too excited about the ports. This was a family vacation tour and my son selected the cruise.

Serenade of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 3

Overall rating:

2.7 out of 5
Serenade of the Seas

5 Night Key West & Perfect Day (Tampa Roundtrip)

Sail date: July 15, 2023

Ship: Serenade of the Seas

Cabin type: Suite

Cabin number: 1570

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Was very disappointed in this cruise. I knew the ports were not what we normally like but thought the ship would make up for it. Casino is very small. very limited dining times and selection of menus. Would not sail this ship again. Maybe the larger ships would have more to offer.

Embarkation

3 out of 5
We were in a suite but got no priority for anything.

Ship experiences

Food and Dining

3 out of 5
The food was okay to good in the dining room and the buffet. We ate at chops which was very good. The service in the dining room was very slow. Had to constantly keep asking for more tea.

Onboard Activities

2 out of 5
Played putt putt once, and did trivia a couple of times. There were not many activities for the children that I could tell.

Entertainment

Only went to one show and that was the dating game one.

Children's Programs

2 out of 5
our grandchildren tried to do the water slide but it was only open short periods and when they went it was closing in ten minutes so they never got to do it.

Service and Staff

3 out of 5
waiters in the main dining room were horrible. They were slow and did not automatically refill the tea drink, you had to constantly ask for more. we dined at 7:45 but were often not getting our desert until almost 10:00. Waiting was the norm not the exception. Room steward was excellent.

Ship Quality

3 out of 5
ship looked clean, but only two pools and they were small.

Cabin / Stateroom

5 out of 5
Our cabin was the best part of the cruise.

Ship tip

choose another ship. This ship is small and the options for dining and entertainment are very limited.

Ports of call

Key West, Florida

1 out of 5
no excursions, just walked around. very hot and humid and not to choose from on things to do.

Perfect Day At Coco Cay, Bahamas

1 out of 5
way too expensive for things to do. Just walked around.

Disembarkation

3 out of 5
took forever to get off the ship.
Was this review helpful? 3

8 Comments

catterbill    1 year ago

Worst casino experience ever. Soo crowded, scooter’s could not get thru. People constantly bumping into your chairs,while on slots. Will never sail her again. Too many rude people.

TheBigSalad    1 year ago

Thanks for your review!

Cruiselovers70    1 year ago

During embarkation immediately inform the staff that you are suite guests and you get priority service

Patrick4    1 year ago

I was on the same cruise as you and had a completely different experience. It was awesome in every way. Hope your next is better.

Gwbigdog    1 year ago

Oops 😬 thanks

MulletChamp2024    1 year ago

Research, investigate, yes, it is a smaller ship. We sailed on her this spring and I very much enjoyed it! Specialty dining was phenomenal. I hope you took part in that. Spa days are not as busy as the larger ships, I hope you took part in that also.

javawoody    1 year ago

Appreciate your comments

cruising2004    1 year ago

Sorry you were disappointed with your cruise. Hopefully your next cruise will be more to your liking. Thank you for sharing your experience.

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