Could be better

Serenade of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 11

Overall rating:

3.8 out of 5
Verified Review
Serenade of the Seas

5 Night Bahamas & Perfect Day (Tampa Roundtrip)

Sail date: May 20, 2023

Ship: Serenade of the Seas

Cabin type: Inside

Cabin number: 8087

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Cruise overall was just ok. Food cold. Ship needs improvement.

Embarkation

4 out of 5
Okay

Ship experiences

Food and Dining

3 out of 5
Main dinning room was very cramped. Buffets were ok.

Onboard Activities

3 out of 5
Pool was too small and overcrowded

Entertainment

5 out of 5
Shows, musicians and performers were great.

Children's Programs

No children

Service and Staff

4 out of 5
Service was ok but not superb. The only ones that gave great service were the service people at the buffet.

Ship Quality

3 out of 5
Overall ship was very clean. The ship design is old and outdated.

Cabin / Stateroom

3 out of 5
Cabin was very small and on the first day the sofa was dirty and not cleaned.

Ship tip

Food was constantly either warm or cold. Food was never hot.

Ports of call

Nassau, Bahamas

5 out of 5

Perfect Day At Coco Cay, Bahamas

5 out of 5

Disembarkation

2 out of 5
Was poor. To exit the ship we went through a small passage created through the main dinning room and then through a narrow stateroom hallways where there was bags of linens in front on the stateroom on that floor in front of each stateroom. The lady in front of us had her luggage as most did and her suitcase got caught in the string of one of the bags on the floor and she almost fell.
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