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Serenade of the Seas Cruise Review to Bermuda

Cruises: 7+ cruises
Review: 1
Helpful Votes: 22

Overall rating:

4.3 out of 5
Serenade of the Seas

7 Night Bermuda (Boston Roundtrip)

Sail date: October 07, 2018

Ship: Serenade of the Seas

Cabin type: Balcony

Traveled as: Singles/Friends

Reviewed: 6 years ago

Review summary

Overall we really enjoyed our trip and the ship. Unfortunately, I feel that general service, food, entertainment and upkeep of ships is declining each cruise I go on.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5
I did not find the dining room food as good as it has been on past cruises. The menu selection did not seem to have as many unique options and the quality wasn't great.

Onboard Activities

4 out of 5

Entertainment

4 out of 5
Disappointed the dinning room staff do not entertain as they used to, and what little entertainment there was, it was only performed in the deck 4 dining room. Our servers did not participate. I remember on many cruises all dining staff participated on all floors of the dining room. Really enjoyed the Quest and Love and Marriage game.

Children's Programs

Service and Staff

4 out of 5
I did not find the pool bartenders to be as friendly or as attentive as on past cruises. I tend to wonder if this is because I had a drink package and they knew their tips were already included. Our waiter, assistant waiter, and cabin steward were excellent.

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5
Our cabin steward was excellent! Very attentive, friendly and helpful.

Ports of call

Boston, Massachusetts

4 out of 5

King's Wharf, Bermuda

5 out of 5

Disembarkation

5 out of 5
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1 Comment

DrFager    6 years ago

I agree with you. We are on Serenade right now and while overall cleanliness is as expected, this ship has rust issues and some cleaning issues in some spots

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