older ship meant for an older crowd on the Baltic cruise out of Copenhagen

Serenade of the Seas Cruise Review to Europe - Northern Europe

Cruises: 4-6 cruises
Reviews: 3
Helpful Votes: 35

Overall rating:

3.8 out of 5
Serenade of the Seas

7 Night Scandinavia & Russia (Copenhagen Roundtrip)

Sail date: May 27, 2018

Ship: Serenade of the Seas

Cabin type: Inside

Cabin number: 9009

Traveled as: Couple

Reviewed: 2 years ago

Review summary

this was my 3rd Royal Caribbean Cruise and have to say I was very disappointed. The ship is very old, small, and looks like it needs so TLC. The customer service overall is great expect for the guest services whom are clueless on what is going around the ship. our room attendant I think her name was Alideia was fantastic always greeting us with a smile, helping open the door when our hands were full. We did the 8:30 dining and it was awesome but the food had good and bad days for sure. The windjammer always packed breakfast always the same thing, lunch changed but hard to find a place to eat. Each morning I started off with my drinks at The bar in the Solarium Randy Opena is beyond outstanding. In the evening Paul Williams in the pub knocked me off my feet with his knowledge of wines and beers. the main pool was cold and small spent time in the hot tub which the first 2 days was cold but then was nice and hot. everything closed early on this ship like 6ish which was odd and the solarium had kids constantly in and out so rules not enforced. The activities i tired to see each main show after 15 mins I would walk out because it was that bad. this ship was very much geared to 50 plus if not older. Overall we meet some wonderful people and enjoyed most of the ports expect Finland. I will still sail Royal as overall they do have great customer service.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

4 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

very old ship things close very early if you are under 60's not much to do as the entertainment is very much focused on an older crowd

Ports of call

Copenhagen, Denmark

5 out of 5
we absolute loved Copenhagen! Get The Copenhagen card for all transportation and activities. we took the Metro to our hotel the night before. we stayed at Hotel Christian IV close to rosenborg castle and took the bus to the cruise port very easy. when we returned got another Card and stayed at Andersen Boutique Hotel for 2 nights close to Tivoli Gardens also took a bus back to this place. Public transport is so easy in Copenhagen and the people are so wonderful everyone pretty much speak English and seem to help tourist no problem. It is very expensive here so a good meal will cost you. also Many museums are closed Mondays .

Stockholm, Sweden

4 out of 5
we walked around with our cousin very easy to do. Lots of construction right now so its hard see all its beauty but got to see Gamla Stan, and the Vasa Museum .

Tallinn, Estonia

5 out of 5
I did not expect much from this port. Let me tell you this place is magically. we walk around the old town and feel in love. the people the atmosphere this place is like a magically land.

St. Petersburg, Russian Federation

5 out of 5
Booked a tour with Alla Tours what an awesome experience. 14 people in a nice van and our guide Alex was amazing. we took the subway, then checked out the Hermitage museum, Church of the Blood Savior, On the way to Catherine's Palace we had a bag lunch which was actually awesome sandwich, apple, muffin, juice and a Russian beer. then we visited Catherine Palace, followed by Peterhof lower fountain park and upper Gardens . I wished we had more time here as this place was astounding and Alla made everything so wonderful. FYI it did take an hour to get through immigration which can be frustrating so be patient

Helsinki, Finland

2 out of 5
not much to do here at all we did the 3 churchs and the market. we did use the crusie ship shuttle $12.00 each round trip to get from the port to a drop off spot. We walked around the town which yes we got lost. The Lutheran church doesn't open until 9:30 am and Upsenski Cathedral 10am so there no rush to get off the ship. The Rock Church was our favorite.

Disembarkation

5 out of 5
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