older ship meant for an older crowd on the Baltic cruise out of Copenhagen
Serenade of the Seas Cruise Review to Europe - Northern Europe
7 Night Scandinavia & Russia (Copenhagen Roundtrip)
Sail date: May 27, 2018
Ship: Serenade of the Seas
Cabin type: Inside
Cabin number: 9009
Traveled as: Couple
Reviewed: 6 years ago
Review summary
this was my 3rd Royal Caribbean Cruise and have to say I was very disappointed. The ship is very old, small, and looks like it needs so TLC. The customer service overall is great expect for the guest services whom are clueless on what is going around the ship. our room attendant I think her name was Alideia was fantastic always greeting us with a smile, helping open the door when our hands were full. We did the 8:30 dining and it was awesome but the food had good and bad days for sure. The windjammer always packed breakfast always the same thing, lunch changed but hard to find a place to eat. Each morning I started off with my drinks at The bar in the Solarium Randy Opena is beyond outstanding. In the evening Paul Williams in the pub knocked me off my feet with his knowledge of wines and beers. the main pool was cold and small spent time in the hot tub which the first 2 days was cold but then was nice and hot. everything closed early on this ship like 6ish which was odd and the solarium had kids constantly in and out so rules not enforced. The activities i tired to see each main show after 15 mins I would walk out because it was that bad. this ship was very much geared to 50 plus if not older. Overall we meet some wonderful people and enjoyed most of the ports expect Finland. I will still sail Royal as overall they do have great customer service.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
very old ship things close very early if you are under 60's not much to do as the entertainment is very much focused on an older crowd
Ports of call
St. Petersburg, Russian Federation
Disembarkation
6 Comments
1Dandeb 6 years ago
synnamon 6 years ago