Overall, a disappointment.

Item: Serenade of the Seas
Rating: 2.9
Author: dickb8987

Serenade of the Seas Cruise Review to Canada, New England, New York

dickb8987

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 62

Overall rating:

2.9 out of 5

Verified Review

7 Night Canada & New England (Boston Roundtrip)

Sail date: October 08, 2017

Ship: Serenade of the Seas

Cabin type: Balcony

Cabin number: 8554

Traveled as: Couple

Reviewed: 7 years ago

Review summary

An ok experience but it could have been much better. A ship similar to Liberty of the Seas would have made it much better. As mentioned, some areas near staterooms were very noisy.

Embarkation

4 out of 5

No problems encountered except one piece of our luggage was damaged.

Ship experiences

Food and Dining

2 out of 5

Ate mostly in the Windjammer. Food was good but service at the tables was inconsistent. Sometimes good, other times poor.

Onboard Activities

3 out of 5

Service and Staff

4 out of 5

Good rating due to excellent service from our stateroom attendant. Otherwise, inconsistent due to wait staff.

Ship Quality

2 out of 5

Ship was clean but the layout was poor. Too cramped due to ship size relative to number of passengers.

Cabin / Stateroom

4 out of 5

Small size but as mentioned before was excellently maintained by our stateroom attendant.

Ship tip

Do not book a room near the open area by the aft elevator area. Very noisy. Entertainment was on deck 4 but could be easily heard several decks above.

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