Ports were great...

Serenade of the Seas Cruise Review to Europe - Northern Europe

Experience: 7+ cruises
Reviews: 5
Helpful Votes: 30

Overall Rating:

3 out of 5
Verified Review
Serenade of the Seas
7 Night Scandinavia & Russia (Copenhagen Roundtrip)
Sail Date: May 29, 2016
Ship: Serenade of the Seas
Cabin Type: Inside
Cabin Number: 1503
Traveled As: Singles/Friends
Reviewed: 2 years ago

The ports were great and the room was very nice.  I had a lot of issues with the excursion desk and front desk and spent several hours sorting things out.  The internet for the iPhone was crap mand I made them refund it, I was tired of fighting with it.  They indicated it was a known issue so duh  why did it not say that in the signup thing?


I liked pool and hottub hours but there was little activities set there, maybe that is normal for that location.  Not as much as a Caribbean cruise.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5
Not much going on around pool but maybe normal for a Baltic Cruise


5 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5
Dining room staff mentioned I needed to show up on time and it was just first night? They made me wait then for menu and ordering.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Nice cabin compared to other lines at same category

Ship Tip

Get to port early and if you have an iPhone don't bother with their internet.

5 out of 5
5 out of 5
5 out of 5
5 out of 5
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