Ports were great...

Serenade of the Seas Cruise Review to Europe - Northern Europe

Cruises: 7+ cruises
Reviews: 6
Helpful Votes: 120

Overall rating:

3 out of 5
Verified Review
Serenade of the Seas

7 Night Scandinavia & Russia (Copenhagen Roundtrip)

Sail date: May 29, 2016

Ship: Serenade of the Seas

Cabin type: Inside

Cabin number: 1503

Traveled as: Singles/Friends

Reviewed: 8 years ago

Review summary

The ports were great and the room was very nice.  I had a lot of issues with the excursion desk and front desk and spent several hours sorting things out.  The internet for the iPhone was crap mand I made them refund it, I was tired of fighting with it.  They indicated it was a known issue so duh  why did it not say that in the signup thing?

 

I liked pool and hottub hours but there was little activities set there, maybe that is normal for that location.  Not as much as a Caribbean cruise.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5
Not much going on around pool but maybe normal for a Baltic Cruise

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5
Dining room staff mentioned I needed to show up on time and it was just first night? They made me wait then for menu and ordering.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Nice cabin compared to other lines at same category

Ship tip

Get to port early and if you have an iPhone don't bother with their internet.

Ports of call

Copenhagen, Denmark

5 out of 5

Stockholm, Sweden

5 out of 5

Tallinn, Estonia

5 out of 5

St. Petersburg, Russian Federation

5 out of 5

Helsinki, Finland

5 out of 5

Traveler Photos

Closet very big and desk Beds Split Bath ok Couch in room
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