Could be a little better

Serenade of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

4.0 out of 5
Verified Review
7 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: February 28, 2015
Ship: Serenade of the Seas
Cabin Type: Balcony
Cabin Number: 8606
Traveled As: Family (young children)
Reviewed: 2 years ago

The cruise was great.  The only thing I was not impressed with was that there were no servers walking around with drink of the day or in the bars areas you had to go up to the bar to get a drink they didnt come and serve you!  I guess if I pay for a cruise and they charge me gratuities I should be able to get service without going to get it myself.  Otherwise the rest of the areas on the ship were excellent.  There was wonderful service in the buffet area and in the dining room.  Not sure why they can't do the same for the bar areas!  The other cruises I have been on (which were on a different cruise line) were much better with their service in all areas of the ship! 

Food and Dining

5 out of 5
Service in buffet area and dining room was excellent

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5
bar area lacked servers but otherwise service was great

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Room was always cleaned daily. Very good service and very nice guy!
5 out of 5
Check out the French Quarter while you are there! Bourbon street is so neat! Also go to Cafe De Mond (sp) and have a beighnet (sp). They are wonderful!
5 out of 5
5 out of 5
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