Serenade of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

2-3 cruises


Helpful Votes

4 out of 5

Could be a little better

Sail Date: February 28, 2015

Reviewed: 2 years ago

Traveled As: Family (young children)

Room Type: Balcony

The cruise was great.  The only thing I was not impressed with was that there were no servers walking around with drink of the day or in the bars areas you had to go up to the bar to get a drink they didnt come and serve you!  I guess if I pay for a cruise and they charge me gratuities I should be able to get service without going to get it myself.  Otherwise the rest of the areas on the ship were excellent.  There was wonderful service in the buffet area and in the dining room.  Not sure why they can't do the same for the bar areas!  The other cruises I have been on (which were on a different cruise line) were much better with their service in all areas of the ship! 

Destinations and Excursions
Cabin / Stateroom
Room was always cleaned daily. Very good service and very nice guy!
Children's Programs
Onboard Activities
Ship Quality
Food and Dining
Service in buffet area and dining room was excellent
Service and Staff
bar area lacked servers but otherwise service was great
New Orleans, Louisiana
Check out the French Quarter while you are there! Bourbon street is so neat! Also go to Cafe De Mond (sp) and have a beighnet (sp). They are wonderful!
Falmouth, Jamaica
George Town, Grand Cayman
Cozumel, Mexico

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