Serenade of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
2-3 cruises

Review
1

Helpful Vote
1

4 out of 5

It's a great Journy.

Sail Date: February 28, 2015

Reviewed: 1 year ago

Traveled As: Family (young children)

Room Type: Balcony

I spent a great Journy.Customer service and restaurant services are 5 stars. But some small flaws. I was 11AM when boarding, can not stay booked rooms. We visited the ship with full luggage. I feel very bad. If you can not be admitted immediately, you should notify us in advance boarding delays, or someone to help guests have a look at the luggage on board, so that we do not ship ran full luggage.

Ship Quality
Food and Dining
Service and Staff
Entertainment
Children's Programs
Onboard Activities
Destinations and Excursions
Cabin / Stateroom


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