Where I wanted to go

Serenade of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: December 06, 2014
Cabin Type: Inside
Cabin Number: 3555
Traveled As: Singles/Friends
Reviewed: 2 years ago

I took this cruise because it went where I wanted to go.  It did that so I had a good experience.  There were several things that could use improvement.  The food quality did not seem up to par, and it wasn't just me who had this opinion.  I heard numerous complaints from others on the cruise.  In addition, it was not an enjoyable experience to stand in line past my scheduled dining time before the doors to the dining room were opened.  On another dining room, the buffet did not open for breakfast until 7, so there were a lot of people waiting in line there, too.  Although they decorated the centrum for the holidays, it still was not all that impressive.  I enjoyed the live musical groups that I saw and appreciated the tropical duo that played "island" tunes out by the pool.  The pool bar staff left something to be desired.  I would tend to purchase the drink of the day and I was overcharged a time or two when they rang it in wrong.  I just don't like to bother with negative experiences like that while on vacation, so I wouldn't take the cruise again.  I'd try another way to go where I wanted to go.

Food and Dining

1 out of 5
Food was not good quality. Always had to wait in line for dining, which was uncalled for since the cruise line told me when to eat.

Onboard Activities

3 out of 5
I did a few onboard activities, but wish there had been a better selection so I would have done more.

Entertainment

3 out of 5
Enjoyed the comedy shows and the one show I saw about music thru the years. I just felt that entertainment options were lacking because I couldn't find enough things to keep my interest.

Service and Staff

3 out of 5
My room attendant Doris was nice and got me anything I asked for. Pool bar staff overcharged me for drinks of the day.

Ship Quality

3 out of 5
The ship was ok, but I guess I'm comparing it to newer, bigger ships. Nothing terribly wrong with it, but it just wasn't all that impressive.

Cabin / Stateroom

5 out of 5
I am single so I booked a stateroom for myself and it was exactly what I expected.

Ship Tip

This cruise was all about the destinations and excursions for me. Pick some good excursions and it can make the trip.

3 out of 5
Cruise departed on the same day as Xmas parade. RCCL directions to get to cruise terminal were wrong. Thought I might miss the cruise.
5 out of 5
Jamaica felt threatening so I went to a resort for a day. Excellent alternative!
5 out of 5
Enjoyed the Turtle Farm and went to Hell and back. Great day!
5 out of 5
Took a catamaran out into the sea. Didn't go out very far, but it was awesome!
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