South East Asia

Item: Sapphire Princess
Rating: 3.6
Author: perrynora

Sapphire Princess Cruise Review to Other (Asia/Africa/Middle East)

perrynora

Contributor Level: Third Mate

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 77

Overall rating:

3.6 out of 5

20 Night Southeast Asia Grand Adventure (Singapore Roundtrip)

Sail date: November 28, 2018

Ship: Sapphire Princess

Cabin type: Oceanview

Cabin number: P325

Traveled as: Couple

Reviewed: 5 years ago

Review summary

There's no problem about disembarking. I have a problem on the distribution of tender tickets. They are always late. They need to do better on time. We did not have a problem with Holland America prior to this cruise. They need to use extra local tenders to speed up the process.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Our waiter Don is super waiter. He always make sure that he cover all the basis and pay attention to detail. Good work ethics and with his attitude will make you fell wanna go cruising again. On the other hand our steward sucks. I got mad on our first day. We were sleeping and ee got disturbed. I told her we were reating and ask for the do not disturb sign. She answered me with an attitude and said the last passenger took it then she gave me a do not disturb sign and walk away whike I was still saying something. I never heard an apology from her. She always have something to say if we are saying something that we need. My wife complained with the bathroom being smelly like urine. Actually she fix that the next time she cleaned the room. We tested her on our tray where the glass are. My wife put somekind of color green dye in there and endup still there... But 4 out of 10 days, I guess it's okay enough for a 3 star cruise. We did a back to back Cruise prior to this one. We had a 15 days with Holland America started in Hongkong to Singapore. The service in there is far from Princess lines even both of the Cruise lines own by Carnival corp. I've cruise with Princess before but this one is the worst one.

Ship Quality

2 out of 5

Cabin / Stateroom

3 out of 5