As alluded to earlier, we encountered an issue with the itinerary since the Ruby Princess had slammed into the pier when it arrived and caused enough damage to the boat to delay our departure by 3 days. It cut our actual cruising time down from 10 days to 7 days resulting in missing Sitka, Glacier Bay, and Juneau. Princess did a great job of keeping us updated and compensating us for the delay. We felt completely safe and the actual cruise was the smoothest cruise experience we have enjoyed of our 9 cruises.
Embarkation
5 out of 5
Getting on board the ship was very easy and smooth.
Ship experiences
Food and Dining
4 out of 5
We had the drink package and besides a few misc. charges that were taken off, it was very good. The food was good, not as good as in the past. The Breakfast sandwiches were consistently undercooked.
Onboard Activities
5 out of 5
We were in the casino every day and they were very attentive and helpful. We went to a few shows and trivia games. Comedians were good as were the trivia games. The fitness center was busy but great.
Entertainment
4 out of 5
Stage show was ok. The mix of the music and singers was not good. Could be because we were in the front row. Enjoyed most of the comedians. The second one had more music than comedy.
Service and Staff
5 out of 5
Almost every person encountered were excellent! It was a unique start as mentioned above and the customer service reps were getting overwhelmed at times.
Ship Quality
5 out of 5
This was our 4th cruise aboard the Ruby Princess. starting to show a few signs of age but we love the layout and the cleanliness was excellent.
Cabin / Stateroom
4 out of 5
Very clean and comfortable. There were signs of age around the shower.
Ship tip
There are a lot of great places to sit down and relax. You may have to seek them out.
This was our second time here since it appears to now be a regular stop. Would rather have gone to Victoria Island. We did a hiking excursion to the "Butz park"? It was a good trail but it would have been better to find our own transportation. We could have hiked more around the entire trail and saved a lot of money.
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.