ROUGH BEGINNINGS
Ruby Princess Cruise Review to Hawaii
15 Night Hawaiian Islands (San Francisco Roundtrip)
Sail date: October 23, 2022
Ship: Ruby Princess
Cabin type: Balcony
Cabin number: C301
Traveled as: Singles/Friends
Reviewed: 1 year ago
Review summary
EMBARKTATION WAS AWFUL!!! PRINCESS DROPPED THE BALL BY NOT NOTIFYING PASSENGERS OF THE PORT CHANGE. PRINCESS STAFF WAS NOT HELPFUL AND DID NOT ACCOMADATE US AS HANDICAPPED ALTHOUGH OUR PROFILE INDICATED WE NEEDED 2 WHEELCHAIR TRANSPORTS. THE PORT AUTHORITY WAS SIMPLY HORRENDOUS AND ONLY PROVIDED 6 PORTERS. ONE PRINCESS STAFFER TOLD US WE HAD TO TRANSPORT OUR OWN BAGS (4) AND PUSH OUR AMBULATORY AND WALK WITH CANES. I ALSO OVERED SEVERAL HUNDRED DOLLARS OF PRODUCT FROM THE SPA AND HAVE NOT RECEIVED IT-ALTHOUGH PRINCESS HAS CHARGED ME FOR THE PRODUCTS. DON’T THINK I WILL EVER TRAVEL PRINCESS AGAIN UNLESS SOMETHING CHANGES. I WANT MY MONEY REFUNDED FOR THE SPA PRODUCTS I ORDEERED AND HAVE NOT RECEIVED!!!Embarkation
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Ship tip
GET TO KNOW YOUR ROOM STEWARD.
Ports of call
Ensenada, Mexico Did not visit port