Disappointing compared to other cruise lines

Ruby Princess Cruise Review to Mexico

evonnesue1941

Contributor Level: Third Mate

Cruises: 2-3 cruises

Reviews: 3

Helpful Votes: 76

Overall rating:

3 out of 5

Verified Review

4 Night West Coast Getaway (Los Angeles Roundtrip)

Sail date: January 17, 2017

Ship: Ruby Princess

Cabin type: Balcony

Cabin number: c418

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

Food & Service was great. Layout of ship confusing, elevators not easily located from side hallways of ship. Though there were 2 buffet lines only 1 was usually open when we went. Buffet was enclosed so no matter what you wanted there was 1 way in & 1 way out both guarded by staff. Area was small and without a set way to go as there were things around outer edges of area as well as in the middle so people were having to go all different directions to get what they wanted making it congested when there were only a few people in there. If you wanted to go back for desert or seconds you had to stand in line to get back into the food service area.

Due to weather we lost out on our at sea day and no additional activities were planned to make up for the fact that we spent the entire last day of the cruise docked in Los Angeles with the shops and casino closed. Missed some of the little niceties like towel animals in room at night. Balcony had large amount of rust on it.

Ship experiences

Food and Dining

3 out of 5

Buffet inconvenient as noted above. Dinning room was great. Food was all delicious.

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

not applicable

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Hard to locate things, especially elevators which were not easily visible from the outer hallways. Everything was clean but had rust on balcony, looked down the row & all were that way.

Cabin / Stateroom

3 out of 5

smaller than balcony rooms on other cruise lines but it was clean and beds were comfortable.