Royal Princess Cruise Review to Caribbean - Western
Review summaryI signed up 3:30 PM Friday 12/14/18 Posture&Pain Seminar, waited 30min.,person never showed up and staff said the person in charge is running late, and he will give me a call to set up 1:1session instead. Never called me nor left a message. Also, staff does not know that 4:00pm Spa Show Case & Raffle, and send me to hair Consultation instead... that gave me another bad experiance with the person doing hair consult. I learned that this is why NO ONE came to the 3:30 PM and 4:00 PM activities with Lotus Spa, I was the ONLY ONE waiting at that place. I really regreted that day before I deposited $100.00 for the next cruise.
Food and Dining
Bad experiance with Spa Seminar:"Posture and Pain" 3:30 PM Friday and 4:00 PMScheduled Activity3:30 PM seminar: Person Never showed up andNever called my cabin phone# and left a message to set up 1:1 session that Lotus Spa Staff told me so.Staff do not know that 4:00PM scheduled Spa show Case & Raffle, she denied nothing scheduled like that at 4pm.If someone calls me on the phone I can explain better.I filed the complaint to the front desk, and they don't take it seriously and let me talk to the manager of the Lotus Spa( Margarita?), she offered me to use the pool. I did not feel like to go to the Lotus Spa Area, I did not go.
Service and Staff
Cabin / Stateroom
Don't sign up any free activities with Lotus Spa.