Royal Princess Cruise Review to Europe - Northern Europe

Contributor Level: Third Mate

Experience
7+ cruises

Review
1

Helpful Votes
4

3 out of 5

BIG ROYAL WITH BIG ELEVATOR ISSUES

Sail Date: June 14, 2014

Reviewed: 2 years ago

Traveled As: Family (older children)

Room Type: Suite

For the most part the cruise was good, however, a major issue is their totally poor elevator service.  The waits for an elevator are HORRIBLE and ALL passengers were upset with it.  When advising the staff, they simply smiled. There were no stairs in the middle of the ship only for crew. Mini Suites seemed smaller and the balcony was basically so small it was only sufficient for standing.  There were two lounge chairs and a round table. No way to use the chairs without putting your legs ontop of the table. Reduced dining room staffing was noticeable. Slow kitching and long waits for waiters to bring food to dining room. Waiters constantly apologized for the slow service. Some 300 Chinese onboard and were very rude. The Japanese passengers were very polite and courteous. Won't be sailing on the Royal or Regal,a sister ship in the future. The Island Princess, Caribbean, Golden, Grand, Star Princess ships are excellent.

Ship Quality
Too big, poor elevator service, no middle ship staircase.
Food and Dining
Food was fair. Not too good of menu choices. Needs work over!
Cabin / Stateroom
Small mini suite and tiny balcony
Service and Staff
Staff overall did a fine job. Great stateroom steward and Gelato Bar staff great!
Entertainment
Onboard Activities
Destinations and Excursions
Aarhus was poor and Nynanhamn Sweden ports were terrible. Others GREAT!
Copenhagen, Denmark
Did not do excursion, only airport to ship.
Oslo, Norway
Arhus, Denmark
Warnemunde (Berlin), Germany
Tallinn, Estonia
Helsinki, Finland
Stockholm, Sweden
Nothing at port. Necessary to take train or bus to Stockholm 1 hr away.

Tip

No walking path around ship, only small circular one on top . Elevators HORRIBLE. Reduced dining room staff very noticeable.



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