BIG ROYAL WITH BIG ELEVATOR ISSUES
Royal Princess Cruise Review to Europe - Northern Europe
11 Night Scandinavia & Russia (Copenhagen Roundtrip)
Sail date: June 14, 2014
Ship: Royal Princess
Cabin type: Suite
Traveled as: Family (older children)
Reviewed: 10 years ago
Review summary
For the most part the cruise was good, however, a major issue is their totally poor elevator service. The waits for an elevator are HORRIBLE and ALL passengers were upset with it. When advising the staff, they simply smiled. There were no stairs in the middle of the ship only for crew. Mini Suites seemed smaller and the balcony was basically so small it was only sufficient for standing. There were two lounge chairs and a round table. No way to use the chairs without putting your legs ontop of the table. Reduced dining room staffing was noticeable. Slow kitching and long waits for waiters to bring food to dining room. Waiters constantly apologized for the slow service. Some 300 Chinese onboard and were very rude. The Japanese passengers were very polite and courteous. Won't be sailing on the Royal or Regal,a sister ship in the future. The Island Princess, Caribbean, Golden, Grand, Star Princess ships are excellent.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
No walking path around ship, only small circular one on top . Elevators HORRIBLE. Reduced dining room staff very noticeable.
Ports of call
3 Comments
glomarrone 10 years ago
It is annoying to have long waits for elevators. If we are only going two or three decks, we always walk. But, that should not be necessary. This is not the only ship with this problem. When the elevator does come, it is usually packed. Embarkation days & disembarkation days are always the worst. Right after theater performances are other bad times. We try to stay away from center elevators for this reason.
Although the cruise lines tell us that fine dining shouldn't be rushed, spending over two hours eating makes me antsy. I keep thinking what I could be doing around the ship instead of waiting for the next course. We try not to sit at big tables because of this. Dining just takes too long, sometimes. It becomes more than leisurely dining.