BIG ROYAL WITH BIG ELEVATOR ISSUES

Royal Princess Cruise Review to Europe - Northern Europe


Contributor Level: Third Mate
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

3.0 out of 5
11 Night Scandinavia & Russia (Copenhagen Roundtrip)
Sail Date: June 14, 2014
Ship: Royal Princess
Cabin Type: Suite
Traveled As: Family (older children)
Reviewed: 3 years ago

For the most part the cruise was good, however, a major issue is their totally poor elevator service.  The waits for an elevator are HORRIBLE and ALL passengers were upset with it.  When advising the staff, they simply smiled. There were no stairs in the middle of the ship only for crew. Mini Suites seemed smaller and the balcony was basically so small it was only sufficient for standing.  There were two lounge chairs and a round table. No way to use the chairs without putting your legs ontop of the table. Reduced dining room staffing was noticeable. Slow kitching and long waits for waiters to bring food to dining room. Waiters constantly apologized for the slow service. Some 300 Chinese onboard and were very rude. The Japanese passengers were very polite and courteous. Won't be sailing on the Royal or Regal,a sister ship in the future. The Island Princess, Caribbean, Golden, Grand, Star Princess ships are excellent.

Food and Dining

3 out of 5
Food was fair. Not too good of menu choices. Needs work over!

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5
Staff overall did a fine job. Great stateroom steward and Gelato Bar staff great!

Ship Quality

1 out of 5
Too big, poor elevator service, no middle ship staircase.

Cabin / Stateroom

3 out of 5
Small mini suite and tiny balcony

Ship Tip

No walking path around ship, only small circular one on top . Elevators HORRIBLE. Reduced dining room staff very noticeable.

3 out of 5
Did not do excursion, only airport to ship.
5 out of 5
1 out of 5
5 out of 5
5 out of 5
1 out of 5
Nothing at port. Necessary to take train or bus to Stockholm 1 hr away.
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