Excursion questions. i booked and paid for an excursion and it shows when I go to Princess.com. But when I click to read the details, the page has OOP. I can’t find the same excursion in the list fro Skagway. Does this mean the excursion is sold out? or does it mean the excursion is cancelled? Will Princess contact me if the excursion is cancelled. Thanks for any answers.

Question

Excursion questions.  i booked and paid for an excursion and it shows when I go to Princess.com.  But when I click to read the details, the page has OOP.  I can’t find the same excursion in the list fro Skagway.  Does this mean the excursion is sold out?  or does it mean the excursion is cancelled?  Will Princess contact me if the excursion is cancelled.  Thanks for any answers.

dkantouth · Answer

You should be fine.  It should show in your cruise planner for that day.  However, things happen and if they have to cancel you will get a refund.

Meemeej · Answer

This happened to my also.  I called Princess and the lady said the excursion was still a go.  I would be sure to take your travel documents that show the paid excursion.

Meemeej · Answer

No need to answer.  I called Princess and go my answer.

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