Disappointing Cruise
Rotterdam Cruise Review to Caribbean - Southern
Contributor Level:
Deck Hand
Cruises: 7+ cruises
Review: 1
Helpful Votes: 10
Review summary
After having cruised for over 10 times on various Lines including 4 with Holland over the last 20 years we found this a very disappointing trip. Too many extras not included in the base price and too expensive to the point of feeling price gauged. Guest Services was a horrible experience in trying to correct a number charges applied to our account that were invalid. It took multiple visits and phone calls impacting our valuable vacation time and causing mental stress.Embarkation
Ship experiences
Food and Dining
Main Dining Room - Food was good
Specialty Restaurants - more than needed and snobby
Buffets - good food , too crowded
Onboard Activities
Service and Staff
Cabin service - no complaints, Dining room - Spotty, sometimes good sometimes terrible
Room service - good, Guest services - terrible
Ship Quality
Cabin / Stateroom
Veranda room on deck 11 was very small to the point of not being comfortable
Ports of call
Ft. Lauderdale (Port Everglades), Florida
Amber Cove (Puerto Plata), Dominican Republic
2 Comments
Gwbigdog 1 year ago
AuntPinkie 1 year ago